Senior Business Analyst

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Senior Business Analyst

Department : NZ Strategic Execution Delivery & Change

Location : Auckland

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal : to improve the financial wellbeing and sustainability of our millions of customers.

Mo te turanga - About the role

As a Senior Business Analyst in ANZ's Delivery & Change Centre of Excellence, you'll play a pivotal role in supporting a portfolio of strategic, high-impact initiatives across the bank - you will work closely with cross-functional teams to elicit and document business requirements, identify opportunities for process improvement and ensure solutions align with business objectives and regulatory standards.

Your ability to translate complex business needs into clear, actionable insights will help drive successful project outcomes and deliver value to our customers.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.

Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type :

Permanent, Full - time

Role Location : Auckland

Ka aha to ra e kite ai?

• What will your day look like?

Leverage your deep expertise in business analysis to uncover insights, synthesise complex information, and navigate the broader organisational context with confidence.

Collaborate closely with stakeholdersto elicit clear, actionable requirements that align with business goals and deliver real value.

Champion customer outcomes by partnering with project teams – ensuring outputs not only meet expectations but also foster trust and deliver meaningful, compliant customer experiences.

Build strong, trusted relationshipsacross internal and external stakeholders, communicating requirements with clarity and purpose.

Support and mentor fellow Business Analysts, contributing to the growth and success of the wider team and fostering a culture of continuous learning.

Bring energy and positivity, working collaboratively and proactively to support others and drive team success.

Ou Pukenga?

To grow and be successful in this role, you will ideally bring the following :

Extensive experience in business analysis, including eliciting, documenting, and managing requirements across business and technology teams.

Deep banking industry expertise, with hands-on experience supporting projects focused on regulatory compliance and risk management.

Proven experience in scheme and payment compliance.

Strong grasp of project lifecyclesand delivery methodologies, with hands-on experience in Agile and Hybrid delivery environments.

Proven success across diverse projects, from small initiatives to large-scale transformations.

Exceptional communication and facilitation skills, with a natural ability to influence, collaborate, and build strong stakeholder relationships.

Experience on projects with a strong data theme e.g. data extracts, data stores, reporting

A proactive, solutions-focused mindset, able to tackle complex problems independently while supporting others in the team.

You're not expected to have 100% of these skills.

At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

He aha te take e uru ai koe ki a matou?

From the moment you join ANZ, you'll be part of a work whanau striving towards a common purpose : shaping a world where communities thrive.

But it's not just our customers who'll feel your impact.

You'll feel it too.

Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things.

That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.

We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.

That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Maori Strategy called Takiri-A-Rangi.

This includes increasing representation of Maori and Pasifika people at ANZ.

Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua watea te katoa ki te tono.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit / .

You can apply for this role by visiting ANZ Careers and searching for reference number

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