Customer Support Specialist

Overview

Our mission—to provide solutions for better living—guides us every day and reminds us of the positive impact our work has on the lives of tens of thousands of New Zealanders each year.

We offer a comprehensive range of disability and rehabilitation equipment, housing modifications, and support services that empower people to live fuller, more independent lives.

Responsibilities

Process equipment applications as part of a client-focused team.

Support external assessors, handle queries, and resolve issues with professionalism and a positive attitude.

Work in a fast-paced environment where no two days are the same.

Qualifications

Solid administrative experience in a busy environment with strong communication and interpersonal skills.

Tech-savvy with the ability to navigate multiple systems; high attention to detail; proficient in the Microsoft Office suite.

Previous experience with a CRM system is an advantage.

Excellent English written and verbal communication.

Why Accessable

You'll be part of a team culture that is collaborative, supportive, and values real impact – you'll finish each day knowing your work and contributions matter.

We offer a safe, welcoming, and inclusive workplace that celebrates diversity and lived experience.

If you're someone who brings energy, integrity, and a drive to make a difference — we want to hear from you.

Other information

You must have the right to work in New Zealand and be willing to undergo a Criminal History Check.

Overseas applications will not be considered.

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