Customer Service & Sales Support Administrator

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Are you passionate about helping customers and confident in your ability to drive sales? We’re looking for a proactive and personable Customer Service & Sales Support team member to join our Auckland branch. This role is based in our Penrose showroom , where you’ll be the face of our business—welcoming customers, showcasing products, and supporting sales.

About Advance

Advance International Cleaning Systems (NZ) Ltd is a 100% New Zealand company. We are a leading manufacturer and marketer of Cleaning & Hygiene chemicals and industrial consumables products. With over 40+ years in the industry, we provide efficient and fit-for-purpose product solutions that help create Clean, Healthy and Safe environments for business facilities.

What You’ll Be Doing

Deliver exceptional customer service in our showroom and over the phone

Proactively present and promote our product range to walk-in customers

Manage customer orders and inquiries

Maintain showroom presentation to maximise sales

Assist with internal sales, sales administration, and support the external sales team

Follow up with customers and nurture leads from our database as required

Help with store duties and occasional deliveries

What We’re Looking For

A people person with a warm, professional approach

Proven sales experience, ideally including phone-based sales

Strong communication and relationship-building skills

Excellent attention to detail and data entry accuracy

Reliable, with a strong work ethic

Ability to multitask and thrive in a fast-paced environment

A team player with a mature, confident attitude

Previous experience in a customer-facing or sales support role

Full NZ Driver’s License

Why Join Us?

Be part of a dynamic, supportive team culture

Enjoy full training and ongoing development opportunities

Work in a sustainable, forward-thinking business

Make a real impact in a hands-on, customer-focused role

If you’re ready to bring your customer service and sales skills to a role where you’ll be valued and supported, we’d love to hear from you.

Apply now with your CV and cover letter by clicking “ Apply for this job ”.

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Salary match Number of applicants Skills match

Your application will include the following questions : How many years' experience do you have as a Sales Support Administrator? Do you have a current New Zealand driver's licence? Do you have customer service experience? Which of the following statements best describes your right to work in New Zealand? What is the maximum weight that you are comfortable and able to lift? Do you have experience in administration? Do you have experience working towards targets and KPIs? Do you have experience in a role which requires relationship management experience?

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