Sales Support Specialist

Join one of New Zealand's leading food distribution companies and play a key role in supporting our high-performing sales team!

Location : Mangere, Auckland Contract Type : Fixed-Term Duration : Sept / Oct 2025-June 2026

At Service Foods, we're passionate about delivering excellence to our customers and supporting our people to thrive.

We're currently seeking a Sales Support Specialist to join our Auckland team on a 9-month parental leave cover.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, thrives on collaboration, and has a knack for keeping things running smoothly behind the scenes.

About the Role

As a Sales Support Specialist, you'll be the vital link between our sales team, account managers, and internal departments.

You'll oversee daily sales operations, manage communications, and ensure seamless coordination across teams.

Your attention to detail, strong communication skills, and data proficiency will be key to your success.

Key Responsibilities

Sales Team Liaison : Support sales reps with pricing queries, share resources, and ensure timely communication.

Performance Monitoring : Track daily, weekly, and monthly sales performance against targets.

Reporting : Prepare weekly, monthly, and quarterly reports with insights to support decision-making.

CRM Management : Maintain account allocations and manage changeovers in the CRM system.

Issue Resolution : Collaborate with internal teams to resolve sales-related issues promptly.

Contract & Pricing Management : Monitor margins and ensure accurate pricing for key accounts.

Client Portal Management : Keep pricing updated on hotel ordering platforms (e.g., Burch Street, Purchase Plus).

Project Support : Assist with internal projects, events, and process improvements.

What You'll Bring

Qualifications :

Bachelor's degree in business administration, Marketing, Sales, or a related field (preferred).

Experience :

Proven experience in administration, customer service, or sales support roles.

Familiarity with the food distribution industry is a plus.

Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce).

Skills & Attributes :

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

High attention to detail and accuracy.

Proactive, self-motivated, and able to work independently.

Strong time management and ability to prioritise in a fast-paced environment.

Our Culture at Service Foods

At Service Foods, we believe that people are the heart of our business.

Our culture is built on :

Collaboration : We work as one team, supporting each other to achieve shared goals.

Diversity & Inclusion : We celebrate the unique stories and backgrounds of our people, fostering a workplace where everyone feels valued.

Continuous Improvement : We're always looking for ways to do things better—for our customers, our teams, and our communities.

Respect & Integrity : We treat each other with respect and uphold the highest standards of professionalism.

Celebrating Success : From team milestones to individual achievements, we take time to recognise and celebrate wins together.

You'll be joining a team that's supportive, energetic, and driven, with plenty of opportunities to contribute to meaningful work and make a real impact.

Ready to Apply?

If you're looking for a dynamic role where your organisational skills and sales support experience can shine, we'd love to hear from you!

Apply now with your CV and a brief cover letter outlining your suitability for the role.

Eligibility : Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks : Successful candidates will be required to complete reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening through an accredited provider.