Mail And Customer Services Officer

The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection).

Working between our

• Highbrook, Botany and Howick
• ocations
• , our
• Mail and Customer Service Officer
• deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone.

You'll champion our products and services, provide suggestions and access information for our customers.

Each day is busy and varied and will see you developing your problem-solving skills.

You will be part of the mobile team which sees you starting your day in Highbrook before heading to Botany and later Howick for processing.We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

• Shift :
• Monday : 03 : 15 - 10 : 15Tuesday : 03 : 15 - 08 : 45Wednesday : 03 : 15 - 08 : 45Thursday and Friday : / / Saturday : 03 : 15 - 12 : 15
• Learning and development opportunities to help support your career goals
• A value's driven organisation that supports and respects its employees
• A safe and secure work environment
• What we need from you :
• Be available for the above days and times
• Must have a full clean NZ Drivers License
• Reliable transport to get to to and from the East Tamaki branch
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone and email
• At NZ Post, we know what values we hold and the exciting direction we are taking our business.

Alongside the opportunity to work with an outstanding team, our

• permanent employees
• enjoy a wide variety of benefits including :
• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
• An Employee Assistance programme to support you when you need it
• All applicants will be required to provide proof of their eligibility to work in New Zealand.

Any appointment will be subject to a satisfactory drug test and security check.

• NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are : Bring the real you- Stronger together- Deliver the best.The easiest way to use the Job Search is to enter one or more words as Keywords and the Job Search will find jobs with any of your keywords in the skills, position title or location.

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