Reservations And Customer Services Officer

Reservations and Customer Services OfficerAdd expected salary to your profile for insightsAir Chathams is proudly New Zealand owned and operated, flying the skies of New Zealand, and connecting regional New Zealand since 1984.We are seeking a motivated, detail-oriented individual to join our airline as a Reservations and Customer Service Officer based at our Auckland Office at Auckland Airport.

As part of our team you will work on rostered shifts, including weekends.Your duties will include : Answering phones and assisting customers in making, changing, or cancelling reservations.Responding to customer emails.Assisting with group, corporate, and travel agent reservations.Providing administrative support to the commercial team.Any other duties that may be given from time to time.To join our team applicants need to have : Successfully completed secondary school or higher education.Tertiary qualification in related industry such as Hospitality or Tourism is a bonus.Strong computer proficiency and email communication skills.Attention to detail and the ability to resolve customer issues.The ability to work in a team.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions : Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as a Customer Service Representative?

Do you have customer service experience?

Do you have a current New Zealand driver's licence?

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