Duty Manager - Nzicc

We are proud to announce that the New Zealand International Convention Centre (NZICC) will open to New Zealand and the world for conferences and events in February

Destined to become an iconic part of Auckland's skyline, NZICC will stand alongside landmarks like the Sky Tower to symbolise the city's ambition and global connectivity.

As a Duty Manager, you will play a pivotal role in supporting the leadership team through the pre-opening, opening, and ongoing operations of NZICC and its associated venues.

This is a dynamic and evolving position that will require you to lead front and back of house operations across a wide range of services including :

Café, bars, concession outlets, exhibition catering, banquets, conferences, and receptions

Event setups, inventory management, operating modes

Technology integration and health & safety compliance

You will be responsible for delivering exceptional customer experiences, ensuring safe and seamless events, and fostering a culture of excellence across all touchpoints.

You are a confident and inspirational leader with a passion for delivering world-class service.

You thrive in high-volume, fast-paced environments and bring a client-focused mindset to everything you do.

You'll bring :

Minimum 3 years' supervisory experience in conventions or events

Strong knowledge of employment relations, health & safety, food safety, and liquor licensing

Technical proficiency in food and beverage operations

Exceptional team leadership and decision-making skills

Excellent communication and interpersonal abilities

Strong administrative and computer literacy (Microsoft Office Suite)

At NZICC, we offer more than just a job :

A vibrant, supportive team culture

Free medical insurance

Career development and training opportunities

Staff discounts across dining and hospitality offerings

A central Auckland location with great transport links

By joining NZICC, you'll be part of a team that is changing the game in global event delivery.

We are committed to diversity, inclusion, sustainability, and giving back to our community.

You'll help showcase Tamaki Makaurau Auckland and New Zealand to the world through authentic, unforgettable experiences.

Ready to make your mark?

If you're passionate about creating exceptional experiences and excited to be part of something iconic, we invite you to apply and join us on our journey.

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