Hospitality Duty Manager
The TrustsAuckland, Auckland, New Zealand30+ days ago
Job descriptionAn LCQ and current General Manager's certificate Proven experience in a supervisory or managerial role within the hospitality industry Excellent communication, interpersonal, and problem‑solving skills Strong understanding of food safety regulations and industry best practices Ability to work effectively under pressure while maintaining a positive attitude Flexibility to work shifts including evenings, weekends, and public holidays Guaranteed minimum of 35 hours per week Opportunities for career growth, learning, development and on‑the‑job product training Staff discount card that can be used at all of The Trusts venues and stores Take a day's paid birthday leave (after a qualifying period) Discounted gym membership at The Trust Stadium Gym Discounted rate at our Quality Hotel Lincoln Green Free life insurance equal to one year's pay Discounted health insurance Free annual flu vaccination Free and confidential employee assistance programme 4% employer contribution to your KiwiSaver, matching your contributions
Thank you for your interest in joining The Trusts!
iTi is seeking a dedicated Hospitality Duty Manager to join our team. As the Hospitality Duty Manager, you will play a pivotal role in ensuring the smooth operation of our hospitality services.
This position offers an exciting opportunity for an individual with strong leadership skills and a passion for delivering exceptional customer service.
Key Responsibilities
- Oversee the day‑to‑day operations of the hospitality department, including managing staff and resources to deliver high‑quality service
- Coordinate and supervise all aspects of food and beverage service, ensuring adherence to quality and hygiene standards
- Monitor customer satisfaction levels and address any issues or complaints in a professional and timely manner
- Implement and enforce health and safety regulations to provide a safe environment for both customers and staff
- Develop and maintain positive working relationships with suppliers, vendors, and other relevant stakeholders
- Support in the recruitment, training, and performance management of hospitality staff members
What you will bring
What's in it for you?
If you are ready to take on this challenging yet rewarding position within our dynamic team at iTi we look forward to reviewing your application.
Applicants must be eligible to work in New Zealand and have a current LCQ and Manager’s Certificate.
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Duty Manager • Auckland, Auckland, New Zealand
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