Project Manager - Strategic Systems & Service Optimisation

OverviewJoin a nationally significant project shaping the future of border management in Aotearoa!

Are you an experienced project manager ready to lead a nationally significant regulatory change?

Join the New Zealand Customs Service | Te Mana Arai o Aotearoa and play a key role in delivering a significant regulatory change initiative.About the RoleWe\'re looking for a dynamic Project Manager to lead the day-to-day delivery of a significant regulatory change project.

You\'ll be working in a fast-paced, multi-agency environment, ensuring the project is delivered on time, within scope and budget, while minimising disruption to business-as-usual operations.As The Project Manager, You WillDrive integrated planning and coordination across multiple workstreams.Coordinate with Customs, industry partners, and partner agencies.Manage risks, issues, and dependencies to keep the project on track.Produce high-quality documentation and reporting to support governance and decision-making.Lead the transition from project delivery to operational readiness and business-as-usual.This is a fixed term contract for 12 months and you will report to the Strategic Programme Manager.The salary range for this role is $124,950 to $169,050.About YouKo wai koeYou're a Confident And Capable Leader With a Strong Background In Project Delivery, Particularly In Regulatory Or Government Environments.

You Thrive In Complexity And Bring Clarity, Coordination, And Momentum To Every Initiative.

Ideally You Will Bring5+ years' experience managing large-scale regulatory or government change projects.Proven ability to lead projects from inception to completion.Strong stakeholder engagement and communication skills.Expertise in risk management, problem-solving, and decision-making.Project management certification and practical experience in technical implementation.Why Join Us?

Mahi ki te Mana Arai o Aotearoa?

At Customs, we protect and promote New Zealand through world-class border management.

You\'ll be part of a collaborative, high-performing team committed to successfully delivering regulatory change that supports New Zealand\'s future border operations.

The role offers variety, challenge, and the chance to make a meaningful contribution to New Zealand\'s border and national security.

We value diversity, integrity, and a spirit of service.

We also encourage the use of Te Reo Maori and Tikanga in the workplace.Working for CustomsMahi ki te Mana Arai o AotearoaTo work for the New Zealand Customs Service, you must be able to meet the following requirements : Be a New Zealand Citizen or New Zealand Permanent ResidentResiding in New Zealand at the time of applicationHave resided continuously in New Zealand for the last 5 years

• If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries : either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand.Successful applicants are also required to pass a drug test and have a clear Police record.How to applyMe pehea te whakauruPlease apply online - we cannot accept applications via email - you must apply using the link provided.

You\'ll be asked about your relevant skills and experience, and why you are interested in this role, however a cover letter is not required.

Shortlisted applicants will also complete psychometric assessment.Applications close on Thursday 2nd October 2025 at 5pm.The New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.

We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.

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