Guest Services & Booking Agent

Overview

• Full Time
• Application Closes 07 Nov 2025
• Otago - Queenstown
• Customer Service Representative

We’re seeking a customer-focused individual with a passion for delivering outstanding guest experiences to join our dynamic administration team. In this role, you’ll be the first point of contact for guests via phone, email, and in person, managing enquiries and reservations with efficiency, accuracy, and care. This is a fast-paced, guest-focused position that demands excellent communication and time management skills. We are looking for both part-time and full-time fixed term team members. Full weekend availability is essential, as the successful candidate will work across a variety of shifts between 8 : 00 AM and 9 : 00 PM, including weekends and public holidays. Please note, the role is located on-site, not remote. The roster rotates across three locations, and most shifts will finish in the late evenings. As a business operating year-round, reliability and flexibility are key.

Responsibilities

The Ideal Candidate Will Have / Be

This Role Offers

Join Our Team

We’re always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our customers, our community and with each other.

If this sounds like you, apply now and let’s get up to some fun! Please only apply if you have the right to legally work in New Zealand.

Safety is a high priority in our working environment. All candidates must agree to comply with the company\'s health and safety procedures which includes random drug and alcohol testing.

#J-18808-Ljbffr