Guest Services Agent (Part Time)

Sherwood Queenstown is a sustainably-minded, boutique hotel set on three acres of alpine hillside overlooking Lake Wakatipu and the Remarkables. Blending rustic charm with modern comfort, it offers a unique retreat focused on wellness, creativity, and community.

Sherwood Queenstown is part of EVT’s Independent Collection, and being a part of EVT means believing in changing the game. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About the Role

We’re looking for two enthusiastic and dedicated Guest Service Agents to join our front desk team working 30+ hours per week.

Key Responsibilities :

• Welcome guests warmly and ensure smooth check-in / check-out processes
• Respond to guest enquiries with professionalism and care
• Handle phone calls and reservations with clear communication and attention to detail
• Collaborate with other departments to ensure seamless service delivery
• Maintain a clean, organised, and welcoming front desk environment
• Assist with luggage handling and guest transport when required

What We’re Looking For :

When you join EVT, you have access to team member discounts from your first day on-the-job, including 50% off stays at EVT hotels and rapid career growth opportunities.

About EVT :

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences, 150 award-winning restaurants and bars, and 80+ hotels.

Join Sherwood Hotel and become an EVT experience creator, opportunity taker, and Daymaker! Apply today through our secure EVT careers portal.

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