Floor Manager

FLOOR MANAGER REQUIRED FOR BUSY WINERY RESTAURANT ON WAIHEKE ISLAND, AUCKLAND, NEW ZEALAND.

PERMANENT CONTRACT, FULL TIME (30+ HOURS PER WEEK)

Casita Miro is a Spanish inspired restaurant situated amongst the vines of Miro Vineyard in the Onetangi Valley on Waiheke Island.

Waiheke Island is situated in the Hauraki Gulf - just 35 minutes by passenger ferry from Auckland.

They are the # 1 restaurant recommended by Trip Advisor on Waiheke Island and winner of many regional and national accolades.We are after a Floor Manager to join our happy management team.Your duties will include but are not limited to the following :

Shared responsibility for the successful operation of the restaurant, financial and reputational – maintaining food, service and health and safety standards and compliance to Casita Miro standards

Regularly strategize with the Operations Manager and Restaurant manager as to the future shape of the business

Reservation and email management when required.

Help to plan and implement the running of special events such as weddings, corporate or other functions, and ensuring efficient and timely remuneration

Motivational leadership

Supervise and train junior and new floor staff in both Casita Miro cultural practise and with adherence to NZ Health and Safety regulations, with kindness, thoroughness and patience.

Set a good example for junior floor staff at all times – lead by example, praise in public and critisise in private

Aid staff in up-selling techniques to maximise wine and food sales

Uphold morale in the restaurant.

An elegant ambassador for our brand

Help to ensure relationship between front of house and kitchen staff is of a high standard.

Making accurate booking reservations, greeting guests appropriately and taking food and wine orders in accordance with Casita Miro guidelines

Ensure restaurant set up and presentation is of a consistently high standard

Ensure that opening and closing SOP's are completed

Take telephone calls throughout the day and update FOH and BOH re changes

Maximise efficient customer flows into restaurant via online booking system ResDiary and in consultation with Floor Managers and Bookings / Events manager

Are you or do you have the following knowledge, skills and character?

Fluency or a high level of spoken Spanish would be a huge advantage.

Be located on or willing to relocate to Waiheke Island.

Well organised, well presented, reliable and trustworthy

Comfortable with multi-tasking

Professional, polite and friendly at all times

Self-motivated

Eager to learn and develop new skills.

Strong leadership attitude

Remuneration and experience required :

NZD$30.00 per hour (30 hours minimum per week).

Minimum one years' experience in a service environment (bar or front of house).

Does this sound like you?

Apply now by emailing Jason at