Account Manager, Australia – Destination Queenstown & Lake Wanaka Tourism

Account Manager, Australia – Destination Queenstown & Lake Wanaka Tourism

Destination Queenstown and Lake Wanaka Tourism are the regional tourism organisations responsible for positioning Queenstown and Wanaka as world-class regions striving to be leaders in regenerative tourism.

We're looking for a proactive and relationship-focused Account Manager to lead trade engagement in the Australian market.

Based in Queenstown, this full-time role sits within the Business Development team and reports to the Head of Business Development.

You'll be responsible for building strong trade relationships, hosting familiarisation visits, delivering training and education, and representing Queenstown and Wanaka at trade shows and events.

Your work will directly support the region's regenerative tourism strategy and help position Queenstown Wanaka as a global leader in sustainable travel.

Key responsibilities

Coordinating and hosting Australian trade famils and site inspections.

Representing the region at trade shows, roadshows, and sales calls.

Delivering webinars, training, and market updates to Australian-based partners.

Developing and executing trade marketing plans aligned with regenerative tourism goals.

Managing CRM system, administration and reporting on market activity.

Collaborating across departments to support destination management initiatives.

We're looking for someone with

2 to 3 years' experience in tourism trade, sales, or marketing – ideally in Western or Australian markets.

A relevant tertiary qualification (e.g. Business, Marketing, or Tourism Management).

Strong communication, negotiation, and relationship-building skills.

A passion for the Queenstown Lakes region and a commitment to our values : Stay True, All In, and Have Fun.

You'll be warmly welcomed into a collaborative, values-driven team that's passionate about making a difference.

To apply, find out more information or request a copy of the position description, please contact Katie Obermoser, GM HR & Administration :

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