Customer Service Representative - Manukau

Customer Service Representative - Manukau page is loaded## Customer Service Representative - Manukaulocations : Manukau City Branchtime type : Full timeposted on : Posted Todaytime left to apply : End Date : September 22, 2025 (4 days left to apply)job requisition id : JR105771

• Customer Service Representative, Manukau
• Manukau Branch | Westfield Manukau
• Full time, Permanent position
• Thursday to Monday (Late night Thursday)
• Mo te turanga | About the Role
• Creating Better Futures Together.

This is who we are, what we do, and why we come to work every day.

As a Customer Service Representative, you'll be the frontline expert for our customers, connecting with them in moments that matter.

You can expect a dynamic and fast-paced environment, with a steady stream of varied and sometimes challenging customer queries.

You'll provide timely and accurate solutions for things like online banking issues, card disputes, as well as complex AML or other regulatory matters, often under tight deadlines.

Face-to-face customer interactions will require you to think on your feet, remain composed under pressure, and consistently deliver a positive, professional experience.We'd like to hear from experienced customer service professionals who are confident in speaking with customers and stakeholders, who have strong administration and problem-solving skills, with high attention to detail and process.

For over 160 years we've been driven by our purpose to Create Better Futures Together.What makes us unique are the incredible people we're lucky enough to have walk through our doors every day.

The giant 'W' on our building doesn't just stand for Westpac – it says, double you.

We're a place that values, rewards and recognises individuality.

Where you can be your whole self, your true self, and your best self.

We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive.

And it all starts with you!

| Apply Now!

At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential.

Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers.

It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers.

We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

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