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In-Field Customer Service Representative (Driver / Equipment Installer)

Invacare Australia & New ZealandAuckland, Auckland, New Zealand

30+ days ago

Job description

Invacare is a proud supplier of mobility and medical equipment used in hospitals, aged care facilities and homes worldwide. We offer a wide range of products including manual and powered wheelchairs, mobility scooters, beds and mattresses, patient lifters, ramps, and more. Our mission is to make Life's Experiences Possible.

Our In-Field Customer Service (Driver / Equipment Installer) team is Invacare's front-line link to Rentals customers. We are seeking a friendly, customer-focused individual to service clients in Auckland. You will deliver and install Invacare equipment into patients\' homes, and uninstall and collect equipment to return to our base in Mount Wellington.

You will be an energetic, people person with a strong desire to help others. Key responsibilities include :

Deliver and install Invacare equipment into patients\' homes
Uninstall and collect equipment and return it to the base in Mount Wellington
Plan and execute delivery / collection routes with minimal backtracking
Maintain safe and accurate handling of equipment

You will need :

A full, clean Class 1 driver\'s licence

The ability to cope well under pressure and stay patient in Auckland traffic

Reliability and organization to manage time effectively

Willingness to obtain Hep A & B vaccinations

Great physical fitness; the role is physically demanding and involves heavy lifting

Exceptional customer service skills

Ability to pass criminal conviction check and drug and alcohol testing

Ability to work as part of a team to achieve shared goals

We value resilience, empathy and compassion as you will enter clients\' homes and may encounter patients at their most vulnerable.

Hours and schedule : 40 hours per week, starting at 7 : 30am, Tuesday to Saturday, with occasional Mondays, overtime and rostered on-call work.

Benefits for drivers include :

Medical, Life and Disability insurance

5% employer contributions to KiwiSaver (if eligible)

3 paid and 3 unpaid volunteer days per annum

Wellness benefits

Company bonus scheme

We are looking to hire quickly. If you are ready to join a team that makes a real difference to people\'s lives in our community, apply now!

Note : This description reflects the responsibilities and requirements for the role and does not imply any open-ended employment terms.

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Customer Service Representative • Auckland, Auckland, New Zealand