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Service Manager

Service Manager

MUSTER LIMITEDAuckland, Auckland, New Zealand
23 days ago
Job description

Overview

Step into a leadership role with one of New Zealand's leading automotive franchise groups. We're searching for an experienced Service Manager to lead a high-performing dealership service department based in Central Auckland . This role is all about driving performance, building customer trust, and leading a team to deliver excellence every day. This is your chance to take ownership of a service operation in a fast-paced, dynamic environment with the backing of a well-established group that invests in its people and its future.

Benefits

  • Prime Auckland location with strong customer base and excellent facilities
  • Competitive salary plus incentives that recognise performance
  • A genuine pathway into senior leadership
  • Access to modern systems, training, and resources to help you succeed
  • Lead a department where your decisions directly shape customer loyalty and business performance

Key Responsibilities

  • Leading, mentoring, and developing a skilled service team
  • Driving workshop productivity and operational efficiency
  • Overseeing daily service operations, including scheduling, labour management, and quality control
  • Building strong customer relationships and ensuring exceptional service standards
  • Delivering commercial performance, profitability, and growth
  • Championing Health & Safety and maintaining a professional workshop environment
  • About You / Qualifications

  • Proven leadership experience in automotive service or aftersales
  • A strong record of delivering results and growing business performance
  • Excellent communication skills, able to connect with customers, technicians, and senior management
  • A collaborative leadership style that inspires and motivates teams
  • Commercial acumen with a passion for customer experience and operational excellence
  • Strong computer literacy with dealership systems and Microsoft Office
  • This is a rare opportunity to step into a career-defining leadership role in the heart of Auckland. If you're ready to lead a service department to new levels of performance and customer satisfaction, we want to hear from you. If you would like any further information or to have a chat, contact Matt at Muster on 0508 MUSTER or

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    Service Manager • Auckland, Auckland, New Zealand

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