Manager - PMO (Cluster CIO Office)

Overview

The successful candidate will be part of the CIO Office supporting Sengkang General Hospital (SKH) and SingHealth to plan, strategise, manage and coordinate the hospital IT systems implementation and governance process as required. As PMO manager, the candidate will work closely with internal stakeholders and partners from strategic planning, business justifications to implementation for clinical, ancillary and smart systems. The candidate will be required to review existing IT governance, processes, audit, risk management for existing and new healthcare initiatives for seamless care operations and better outcome for patients.

Role & Responsibilities

Key work function and tasks

• Manage day-to-day activities in the Program Management Office to support SKH CIO office
• Lead as secretariat to facilitate relevant committees, including IT Steering Committee etc.
• Champion IT annual work planning reviews with stakeholders, from budget to agreement with users and IT PMs
• Manage and operationalise demand management process with rigor in governance & compliance
• Support deliver to fidelity balance scorecard goals via portfolio and project performance measurement & analysis
• Streamline project reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyse delivery balance scorecard KPIs, including budget utilisation and highlight any areas of concern and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with ongoing operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfilment, marksmanship & performance dashboard
• Support program and IT project audits and risk management

Requirements

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