Manager - IT PMO (Programme.Operations.Digital)

Our Programme.Operations.Digital (P.O.D) department is hiring a PMO Manager to :

Support the project delivery teams in the area of tracking of project performance and risk management.

Strengthen governance and compliance by enforcing governance framework.

Adherence to project standards and compliance standards.

Ensure that the project is aligned with department goal and managing resource allocation effectively.

Role & Responsibilities

IT Workplan Demand Management.

Champion annual work planning reviews with stakeholders, from IT investments budget to resource demand agreement with users.

Manage and operationalize demand management process with rigor in governance & compliance.

Projects Performance Management.

Support Balance Scorecard Goals via portfolio and project performance measurement & report and analysis.

Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

Manage regular reporting and monitoring activities in the Program Management Office.

Standards, Methodologies & Processes.

Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard.

Coach junior team members to improve team productivity and operational excellence.

Provide training and guidance related to project reporting and monitoring to Project Managers.

Establish and implement standards and guidelines on project management practices, costing etc.

Support PMO initiatives like internal process audits, roadshow, steering committee etc.

Project Delivery.

Oversee the successful delivery of various programme tracks that are under programme purview.

Work with respective teams for project resource requirement planning and project resource performance improvement for major project implementation.

Identify and coordinate actions to improve the quality of project delivery based on monitoring and reporting activities and management information.

Manage overall project register and report portfolio key performance metrics.

Track major project timeline, deliverables, dependencies, assumptions, issues and risks.

Track major projects review activities against expected milestone deliverables, sign-off, change request and closure.

Assist in project-related issue resolution and risk mitigation.

Collaborate with business stakeholders and IT peers to assess and identify solution and implementation risks.

Work with project managers from different departments / teams to ensure timely delivery, alignment with Project Management Methodology (PMM) processes, deliverables and reporting.

Drives alignment & bridge gaps across the key business needs, processes & technology.

Coordinates and drives implementations across the core systems / applications.

Requirements

Bachelors Degree in IT or other relevant fields.

Minimum 12 years of PMO / PM experience.

Programme management experience, preferably in managing programmes in a large sized organization operating in a highly complex environment.

Proficient in Microsoft Office Excel, MS SharePoint Workflow Automation, familiar with methods and tools for annual work planning and budgeting.

Good analytical and creative problem-solving skills with a go-getter attitude.

Well-developed written and verbal communication skills with a proven ability to cultivate relationships with a variety of stakeholders.

Project Management Professional (PMP) certification (or ability to obtain in 6 months).

Effective information collation, meeting facilitation, one-on-one interactions / observations and good documentation.

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