Ict Account Manager

WAIRARAPA COMMUNICATIONS LIMITED , trading as 2degrees Masterton, is looking for a highly motivated ICT Account Manager to join our team in Masterton.

This role is ideal for an individual who thrives in a fast-paced sales environment and enjoys building strong relationships with clients.

The role will be based in Masterton and is a full-time position with minimum of 30 to 40 hours of work per week.

Pay Starts from $34 per hour.

Key Responsibilities :

Market Research & Lead Generation : Conduct research and compile lists of potential business clients using trade directories, industry networks, online databases, and other relevant sources to identify sales opportunities.

Needs Assessment & Solution Recommendation : Assess client requirements by discussing their business challenges and objectives, recommending suitable ICT products and services that align with their specific needs.

Account Growth : Oversee the sale of 2degrees ICT products and services to existing clients while identifying additional sales opportunities within these accounts.

Build new client relationships and ensure customer satisfaction and retention.

Client Engagement & Sales Visits : Regularly visit existing and prospective clients to understand their business needs, identify selling opportunities, and promote 2degrees ICT products and services.

Product & Market Knowledge : Stay updated on the employer's products and services, market trends, competitor offerings, pricing strategies, and customer preferences to refine sales approaches.

Quotation & Negotiation : Prepare and present price quotations, negotiate contract terms, discuss payment and credit options, and ensure mutually beneficial agreements before finalising deals.

Order Fulfilment & Service Coordination : Arrange the delivery of goods, installation of equipment, and provision of services to ensure seamless execution of sales commitments.

Customer Follow-ups & Issue Resolution : Conduct post-sales follow-ups to confirm customer satisfaction, address concerns, facilitate necessary adjustments or replacements, and resolve any service-related issues.

Sales Reporting & Expense Management : Prepare and maintain sales reports and provide insights to sales management regarding the marketability of ICT goods and services.

What We're Looking For :

A Bachelors qualification in sales, marketing, business management,Computer Science, or any bachelors.

Experience in sales, business development, or a related role would be advantageous.

Excellent communication and interpersonal skills.

Ability to identify client needs and offer effective solutions.

Negotiation and problem-solving abilities.

Strong organizational and time management skills.

Ability to work independently and as part of a team.