MS Engineer (L3) - Cyber Security

Overview

MS Engineer (L3) - Cyber Security (Fortinet Firewall Specialist) role at NTT DATA, Inc. The incumbent is a seasoned engineering professional responsible for proactively identifying and resolving technical incidents and problems to maintain a high level of service for clients.

This role requires deep Fortinet expertise, ownership of complex tickets, and mentoring for junior team members, with a focus on ensuring zero missed service level agreement (SLA) conditions and robust security infrastructure for client environments. The position is on-site in Wellington, New Zealand, and eligible to work in New Zealand.

Key Responsibilities

• Lead the deployment of new Fortinet firewall devices at client environments, ensuring configurations and installations meet client requirements.
• Investigate, analyze, and diagnose complex incidents during deployment and ongoing support.
• Perform remote software updates and firmware upgrades on Fortinet devices per vendor recommendations.
• Assist with migrating firewall rules, IP interfaces, and decommissioning legacy devices.
• Participate in post-deployment operational readiness testing and major incident reviews.
• Document deployment processes, handover procedures, and maintain accurate CMDB records.
• Support the Problem, Change, Lifecycle, and Release Management processes related to Fortinet firewall deployments.
• Monitor and report on the health, capacity, and alarms of deployed Fortinet firewalls, including automated alarm monitoring during business and after-hours.
• Respond to incident calls within agreed SLAs, including after-hours on-call roster.

Process Improvement and Communication

Knowledge and Attributes

Academic Qualifications and Certifications

Required Experience

Additional Information

Workplace type

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and invest over $3.6 billion each year in R&D to help organizations move confidently into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and the development, implementation and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters : NTT DATA recruiters will never ask job seekers for payment or banking information during recruitment. All email communications from a recruiter will come from an @nttdata.com address. If you suspect fraudulent activity, please contact us.

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