MS Engineer (L4) : Cyber Security

Overview

MS Engineer (L4) : Cyber Security – NTT DATA, Inc.

Make an impact with NTT DATA. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA : The NTT Managed Services Team is a dynamic and high performing team supporting NTT’s client in a Managed / Outsourced Environment. The role performs a variety of Endpoint security, vulnerability management, and Security Incident response based engineering activities to enable the delivery of complete Integrated Services Management across ITIL disciplines (Incident-Request-Problem-Configuration-Change-Release Management).

Key Responsibilities

• Accept, manage and update service requests to ensure contracted Service Level Agreements are met.
• Provide remote and onsite technical support within Managed Services’ ITIL aligned service delivery processes including Incident Management, Problem Management, Configuration Management, Change Management and Release Management.
• Manage, own and co-ordinate the technical resolution of incidents remotely or onsite using Field Engineering resources.
• Plan, coordinate and implement complex Endpoint security changes within customer-specified windows, adhering to ITIL change management framework; liaise with customer, third party suppliers, vendors and partners to minimize disruption and ensure seamless delivery.
• Incident analysis and response : assist SOC analysts by providing guidance and support in analyzing security events, investigating incidents, and responding to cyber threats.
• Threat intelligence analysis : collaborate with teams or external providers to gather, analyze and interpret threat intelligence and implement proactive measures; research and recommend mitigations for current and future threats.
• Ensure SOC operations align with standards and regulations (e.g., ISO 27001, NIST, PCI DSS) and industry requirements.
• Incident reporting and communication : prepare reports and communicate security incidents, vulnerabilities, and findings to stakeholders, management, and auditors.
• Coordinate with Professional Services Engineers and Solutions Architects on client projects and deployments as needed.
• Maintain knowledge of the client’s environments and relevant documentation, including diagrams, configurations, processes, and procedures.
• Manage stakeholder expectations and contribute to reducing the impact of cybersecurity events.
• Provide proactive, clear communication on incident / problem status between client, NTT, and third-party vendors; escalate issues as needed.
• Understand and participate in shift handovers, operational guidance, support and escalation.
• Understand the scope and delivery of EndPoint Security Services within Managed Services.
• Triage security alerts across platforms including Azure Defender, Security Center, and Sentinel; review overnight priority alerts and coordinate actions as required.
• Read and understand actionable information from M365 service alerts / health incidents related to Defender.
• Prioritize and address high-severity threats and vulnerabilities.

Job Requirements (Mandatory)

Desirable

Personal Attributes and Skills

Workplace

Additional Info

Disclaimer : Only shortlisted candidates will be contacted.

About NTT DATA

NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion annually in R&D and operate in more than 50 countries. We work across consulting, data / AI, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer.

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