Lost Prevention Team Members Mitre 10 Mega Ruakura

Loss Prevention is a key role within our Mitre 10 MEGA Ruakura store.

We can provide the best customer service, great prices, and an excellent product range, but if our profits are walking out the door through theft, everyone is let down.

Reporting to our Customer Experience Manager, you will be responsible for :

Reducing shrinkage by promoting profit protection and loss prevention throughout all areas of our store, including Retail, Garden, and Trade.

Creating and maintaining a secure work environment for all people within and around our store.

Educating and encouraging staff to detect and deter customers and other thieves and fraudsters.

As part of this, you will :

Liaise with the local police and other retailers for updates and exchange of information on known offenders working in the area.

Ensure team members' awareness of suspect 'customers' is regularly maintained through updates, including photographic evidence where available, and training.

Apprehend shoplifters using appropriate techniques advised by local authorities, ensuring safety for yourself and others.

For this role, we seek someone who ideally has relevant work experience, but primarily, you need to be able to :

Remain calm and cope under pressure.

Have a good level of physical fitness.

Be confident, friendly, and able to engage with a diverse range of customers.

Be quick-minded, resilient, and resourceful.

Maintain the highest integrity and honesty at all times.

Be confident in liaising with police and other retailers for information exchange.

Possess intermediate to advanced computer literacy skills; experience with CCTV is an advantage.

Work with teams to help prevent theft.

Ensure customers have a positive shopping experience.

Demonstrate professional and positive behavior at all times.

Previous experience in security or loss prevention is advantageous but not necessary.

The roles are :

32 hours per week, working 6 hours from Tuesday to Friday, and 8 hours on Saturday.

16 hours, working 8 hours on Sunday and Monday.

Other part-time roles that include one weekend day are also available.

If you enjoy working as part of a team and have the necessary qualities, we want to hear from you.

In return, we offer a great working environment and staff discounts.

To apply, please submit your CV and cover letter via this website.

#J-18808-Ljbffr