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Assistant Customs Officers - Auckland
New Zealand GovernmentAuckland, New Zealand7 days ago
Job descriptionWhat we offer | He aha matou e tuku We're committed to building a workforce that's resilient, capable, and proud to serve. A role where your work protects New Zealand | Aotearoa from risks and threats at the border Comprehensive training, including Officer Safety Tactics (OST) and legal compliance procedures Career progression pathways into enforcement, investigations, and specialist roles Competitive remuneration : base salary of $55,614 + shift allowance of $13,237 per annum Additional benefits : 20 days annual leave + 3 extra paid days over Christmas / New Year, discounted health insurance through Southern Cross, free flu vaccinations, full uniform including boots, and free parking. About the role | Mo tenei turanga mahi As an Assistant Customs Officer, we will train you to : Monitor and assess passenger behaviour for potential risk indicators Support enforcement operations, including revenue collection and compliance checks Assist in the processing of NZ Traveller Declarations, ensuring accuracy and legal compliance Escalate and report suspicious activity Maintain secure and accurate records in line with operational requirements Work collaboratively with other border agencies to protect our borders.This is a full-time, rostered role (6 days on, 3 days off), with shifts covering weekends, nights, and public holidays. About you | Ko wai koe We're looking for people who are : Alert, observant, and confident in often, high-pressure situations Naturally curious and have an enquiring mind Committed to an enforcement-oriented role and who can conduct themselves with integrity and professionalism Able to communicate clearly and assertively Physically fit, with the stamina to work on your feet, and walk often lengthy distances around the international terminal Tech-savvy, with the ability to learn and use Customs systems effectively Reliable and team-oriented, with a strong sense of duty and accountability. Working for Customs | Mahi ki te Mana Arai o Aotearoa To work for the New Zealand Customs Service | Te Mana Arai o Aotearoa you must be able to meet the following requirements : Be a New Zealand Citizen or New Zealand Permanent Resident Residing in New Zealand at the time of application Have resided continuously in New Zealand for the last 5 years\ Hold a full NZ Driver's licence at the time of application Successful applicants are also required to pass a medical assessment, drug test and have a clear Police record. (\ ) If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries : either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand. How to apply | Me pehea te whakauru If you meet the requirements above, we welcome your application so please apply online - we cannot accept applications via email - you must apply using the link provided. Applications close on Sunday, 12th October 2025 at 11pm. (\ ) Please apply as soon as you can as we process applications as they are received and will fill places on our assessment centres as applications are progressed. Note - we will be holding assessment centres during 4-6 November 2025 in Manukau. New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. | Location : | Auckland |
## Mo tenei turanga mahi | About this role
- Get your career started with NZ Customs | Te Mana Arai o Aotearoa!
We have an opportunity to join the New Zealand Customs Service | Te Mana Arai o Aotearoa - in a frontline role where your work directly contributes to the safety, security, and integrity of our borders.
Based at Auckland International Airport, our Assistant Customs Officers are the first line of defence, ensuring compliance with border laws and regulations whilst maintaining a professional and respectful presence.This is a unique opportunity to begin a career in border protection and enforcement, in a fast-paced, high-stakes environment where your actions make a real difference.
At Customs | Te Mana Arai, you'll find :
The next intake begins March 2026.
Previous experience in a customer facing role, security, or enforcement is an advantage but not essential — we'll provide the training you need.
This opportunity may therefore close earlier.
If you are unable to attend an assessment centre, unfortunately we will not be able to progress your application at this time.
We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.
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Assistant Auckland • Auckland, New Zealand
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