Order Management Specialist - Auckland & Christchurch Locations

Order Management Specialist - Auckland & Christchurch Locations

Reference : 6811859

Drive your career forward with a role at the heart of our sales operations.

As our

Order Management Specialist

, you'll be the vital link between our customers, sales team, finance, and operations.

You'll oversee the entire order lifecycle — from the moment a deal is confirmed to vehicle handover and invoicing — ensuring a smooth, accurate, and seamless process for both customers and internal teams.

This role is

perfect for someone looking to grow into a sales career

You'll gain firsthand experience with customer engagement, order management, CRM systems, and business processes, while developing a deep understanding of our products and customers.

High performers are often considered for internal sales positions as opportunities arise.

What you'll be doing

Manage the

full sales order lifecycle

, ensuring accuracy, visibility, and timely completion.

Maintain and align data across

Salesforce

and

Equip

(Internal systems)

Provide regular updates to both internal teams and customers on order status and delivery timelines.

Prepare invoices, track payments, and support commission accuracy and reporting.

Collaborate with body builders and logistics teams to ensure builds are on track

Measure and report on key metrics such as

body builder SLAs

and customer satisfaction.

Contribute to process improvements, reporting, and strategy to

enhance the customer journey

What you'll bring

Strong organisational skills and meticulous attention to detail.

A proactive, solutions-focused mindset and excellent problem-solving skills.

Friendly, professional, and

customer-first approach

Experience with CRM / DMS systems (Salesforce, Equip preferred).

Knowledge of financial processes like invoicing, commissions, and revenue recognition.

Confidence working across multiple systems and departments.

Familiarity with vehicle build processes or the automotive industry (advantageous).

Why this role is unique

Career growth

• develop a strong foundation for future sales roles.

Strategic impact

Hands-on experience

Cross-functional collaboration

At Keith Andrews, you'll be part of a team that's passionate about delivering exceptional customer experiences while driving innovation in the commercial vehicle industry.

We offer ongoing training, development, and clear career pathways to help you

achieve your professional goals

Be the connection between our customers and our success.

Apply now and start building your future in sales!

Learn about what we do to support and encourage our team.

Contact Us

If you have any questions, drop us an email.

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