This job offer is not available in your country.
Credit Control Team Leader
Rentokil InitialWorkFromHome, Auckland, New Zealand1 day ago
Job descriptionProvide day-to-day leadership, coaching, and performance management to a high-performing Credit Control team Act as the escalation point for complex or high-value customer and account issues Maintain strong working relationships with key customers, regional managers, branches, and internal stakeholders Attend regional meetings and visit customers when needed to resolve payment or service issues Approve credit transactions, including write-offs, write-backs, and journals in line with policy Monitor overdue accounts, negotiate payment arrangements, and manage external debt recovery partners Analyse reports to track collection performance, reduce bad debt, and support continuous improvement Ensure timely and accurate reconciliation of customer accounts and monthly reporting Design and implement effective processes and systems to improve collections within trading terms Manage accounts under external administration to minimise financial exposure and risk Support internal and external audits through accurate reporting and documentation Coordinate legal action for delinquent accounts where required Partner with clients to understand their payment processes and offer tailored solutions Work closely with Sales, Operations, and Business Managers to ensure proper account setup and accurate invoicing for key contracts 3+ years of experience in credit / collections with team leadership responsibility Proven ability to coach, engage, and develop team members Strong interpersonal and communication skills A solution-oriented, pragmatic, and empathetic leadership style High emotional intelligence and the ability to lead through challenges Strong proficiency in Excel and experience using credit control systems Demonstrated ability to problem-solve complex financial and debt issues Commitment to meeting deadlines and the ability to prioritise Diploma or Certificate in Financial Services, Credit, or Accounting Experience working in a B2B environment Previous experience in similar industries
Overview
Inspire, lead, and make a real difference!
Rentokil Initial is searching for a dynamic and experienced Credit Control Team Leader to head up our national Credit Management team in New Zealand.
If you're passionate about leading high-performing teams, optimising collections, and building strong commercial relationships, this could be the next big move in your leadership journey.
What We Offer
- Flexible hybrid work model after training
- Southern Cross Health Insurance
- A supportive, collaborative team across NZ and Australia
- Access to a global network with career growth and development opportunities
- Work in a multinational company committed to service excellence and people-first leadership
About the Role
As our Credit Control Team Leader, you\'ll be responsible for leading a team of five, reporting directly to the Pacific Credit Manager. You will provide essential guidance and support to your team, focusing on optimising collections processes and protecting company assets. Your leadership will play a key role in minimising debt exposure while also nurturing strong commercial relationships.
What You Will Do
Essential Experience & Skills
Desirable Qualifications
Applicants currently must have the right to live and work permanently in New Zealand.
Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.
About us
Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 68,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.
#J-18808-Ljbffr
Create a job alert for this search
Team Leader • WorkFromHome, Auckland, New Zealand
Related jobs
)
- Promoted
Credit Controller
Consult RecruitmentAuckland, New Zealand This well-established property company plays a key role in shaping some of New Zealand's most recognisable commercial spaces.
They\'re known for their down-to-earth culture, strong team values, and ...Show moreLast updated: 30+ days ago
- Promoted
Finance Manager NZ
ARYZTA Australia & New ZealandAuckland, Auckland, New Zealand Talent Acquisition Manager at ARYZTA ANZ.ARYZTA is an international food company headquartered in Switzerland, holding a leading global position in the frozen B2B bakery industry across Europe and ...Show moreLast updated: 2 days ago
- Promoted
Division CFO, Trilogy (Remote) - $400,000 / year USD
TrilogyWorkFromHome, Auckland, New Zealand Division CFO, Trilogy (Remote) - $400,000 / year USD.Division CFO, Trilogy (Remote) - $400,000 / year USD.This range is provided by Trilogy.
Your actual pay will be based on your skills and experience —...Show moreLast updated: 2 days ago
- Promoted
BOOKKEEPER
NAMASTE INDIAN SUPERMARKET LIMITEDNorth Shore City, Auckland, New Zealand We are looking for energetic and enthusiastic people to join our team at NAMASTE INDIAN SUPERMARKET LIMITED, Auckland, New Zealand.
This is a Permanent full-time position for a minimum of.The pay ra...Show moreLast updated: 22 days ago
- Promoted
Bookkeeper at MOTIVA Accounting
JNJ Accounting LimitedNorth Shore City, Auckland, New Zealand Location : Northcote, Auckland, New Zealand.At MOTIVA Accounting, we are dedicated to helping our clients build a better financial future.
We specialise in tax, accounting, and corporate finance serv...Show moreLast updated: 30+ days ago
- Promoted
Internal Auditor
McCoreNorth Shore City, Auckland, New Zealand We are seeking a professional and detail-oriented Internal Auditor to review, evaluate, and enhance McCORE’s financial, operational, and compliance frameworks.
This role will ensure accurate reporti...Show moreLast updated: 19 days ago
- Promoted
- New!
Accounts Payable Officer
MCCAuckland, Auckland, New Zealand Build your Career with an Industry Leader.Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.W...Show moreLast updated: 5 hours ago
- Promoted
Accounts Receivable Officer
Oceania GroupAuckland, Auckland, New Zealand Join a team that’s passionate about making a difference - every task, every challenge, every day.At Oceania Healthcare, your expertise becomes part of something bigger.
You’ll help create aged care ...Show moreLast updated: 4 days ago
- Promoted
Manager, Finance Partnering Innovation
Fonterra Co-operative GroupAuckland, Auckland, New Zealand At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global ...Show moreLast updated: 2 days ago
- Promoted
Senior Credit Controller (12-Month Fixed Term)
Kpmg New ZealandAuckland, New Zealand At KPMG New Zealand, we're driven by a bold purpose : Fueling prosperity for all New Zealanders.We bring this to life through meaningful work, a collaborative culture, and a commitment to excellence...Show moreLast updated: 8 days ago
- Promoted
- New!
Head of PayTech & Emerging Payments
BNZ Life Insurance LimitedWorkFromHome, Auckland, New Zealand Head of PayTech & Emerging Payments page is loaded## Head of PayTech & Emerging Paymentsremote type : In Office Rolelocations : BNZ Place Auckland, 80 Queen Street : BNZ Place Wellington, 1 Whit...Show moreLast updated: 5 hours ago
- Promoted
Accounts Receivable Administrator
North Western ToyotaAuckland, Auckland, New Zealand As a family-owned, award-winning dealership with over 30 years of automotive excellence, Albany Toyota is proud to represent New Zealand’s largest Automotive brand.
With a team of over 100 employees...Show moreLast updated: 4 days ago
- Promoted
Pricing And Finance Administrator
Gib® (Winstone Wallboards Ltd)Auckland, New Zealand OverviewWinstone Wallboards, part of the Fletcher Building Group, is New Zealand's trusted name in plasterboard manufacturing.
We are seeking a detail-oriented and proactive Pricing & Finance Admini...Show moreLast updated: 7 days ago
- Promoted
Banking Consultant
Australia and New Zealand Banking Group LimitedKaipātiki, Auckland, New Zealand Select how often (in days) to receive an alert : .Department : NZ Personal Banking Branch Network.Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.
At ANZ, we’re shaping a world where pe...Show moreLast updated: 5 days ago
- Promoted
Head of Finance and Commercial
Edison Consulting Group - good people, great resultsWorkFromHome, Auckland, New Zealand Flexible Location - National role (can be based in Auckland, Hamilton, Wellington, or Christchurch).The Head of Finance and Commercial position is at the forefront of delivering Edison’s strategy.T...Show moreLast updated: 4 days ago
- Promoted
Banking Consultant
ANZAuckland, Auckland, New Zealand Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal : to improve the financial wellbeing and su...Show moreLast updated: 30+ days ago
- Promoted
Pricing and Finance Administrator
Fletcher Building LimitedAuckland, Auckland, New Zealand In this role, you’ll be responsible for maintaining accurate pricing and discount data, supporting financial processes, and ensuring compliance with internal controls.
You’ll work closely with finan...Show moreLast updated: 1 day ago
- Promoted
Credit Controller
Corpay, Inc.Auckland, New Zealand Share pages with your social network • • • (twitter) guest\_id, k, \_twitter\_sess, original\_referer • (facebook) datr, lu • (g+1) PREF, SID, HSID, SSID • • •TribePad • • - this allows you to login to our...Show moreLast updated: 30+ days ago