Retail Duty Manager

OverviewThe Retail Duty Manager plays a crucial role in ensuring the smooth operation of retail activities at West City.

This position demands a proactive and detail-oriented individual who can oversee various aspects of retail operations while providing exceptional customer service.This is a part-time position working a minimum of 30 rostered hours per week.

Flexibility is key, with availability to work late nights and weekend shifts.Key ResponsibilitiesSupervise and coordinate daily retail operations, including sales, inventory management, and the delivery of exceptional customer serviceLead and motivate the retail team to achieve sales targetsEnsure compliance with company policies and procedures, as well as health and safety regulationsCompliance with the Sale and Supply of Alcohol Act 2012Provide coaching and product training, contributing to the continuous development of the teamMonitor financial transactions, POS reconciliations, and prepare daily sales reportsWhat you bringProven experience in retail management or a similar supervisory roleMust have LCQ and duty manager certificateDemonstrated ability to lead and motivate a team of retail staffPrevious experience of inventory management processesExcellent communication, customer service and relationship building skillsStrategic approach to sales revenue and driving business growthFlexibility to work shifts including weekends and evenings as requiredWhat's in it for you?

Guaranteed minimum of 30 hours per weekOpportunities for career growth, learning, development and on-the-job product trainingStaff discount card for The Trusts venues and storesOne day of paid birthday leave (after a qualifying period)Discounted gym membership at The Trust Stadium GymDiscounted rates at Quality Hotel Lincoln GreenFree life insurance equal to one year's payDiscounted health insuranceFree annual flu vaccinationFree and confidential employee assistance programme4% employer contribution to KiwiSaver, with matching contributionsApplicants must be eligible to work in New Zealand and have an LCQ and Managers Certificate.About The TrustsWest Auckland Trust Services, collectively known as The Trusts, are based in the West Auckland region.

There are 25 retail liquor stores under the franchises of Super Liquor and Liquorland.

In addition to retail stores, there is one hotel, The Quality Hotel Lincoln Green, and eight hospitality venues : The Hangar, iTi, Greenfields, The Goodhome, Bricklane, Workshop.

We are committed to keeping things local and giving back to West Auckland.

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