Service Manager

We are seeking an experienced and motivated Service Manager to oversee our cleaning teams across commercial sites in the Wellington region. The successful candidate will be responsible for managing day-to-day operations, ensuring high-quality cleaning services are delivered, coordinating staff, and maintaining compliance with all health, safety, and hygiene standards.

Responsibilities :

• Plan, supervise, and coordinate the daily activities of cleaning staff across assigned sites.
• Develop, implement, and monitor work schedules to ensure all cleaning tasks are completed efficiently and to required standards.
• Recruit, train, and mentor staff to maintain a skilled and motivated workforce.
• Monitor staff performance, conduct regular assessments, and provide feedback.
• Ensure compliance with company policies, client requirements, and health and safety regulations.
• Manage resources effectively, including cleaning products, tools, and equipment.
• Control costs by monitoring stock usage, preventing wastage, and adhering to budgets.
• Conduct quality checks and implement improvements where necessary.
• Investigate and resolve client complaints or service issues promptly.
• Liaise with senior management regarding operational performance, staffing needs, and client satisfaction.
• Ensure compliance with health, hygiene, and safety standards in all work practices.
• Prepare and maintain accurate operational and administrative records.
• Work with clients to plan and coordinate services for special cleaning projects or events.
• Ensure staff adhere to safety procedures when working in commercial kitchens or other high-risk environments.

Requirements :

We offer :

Location : Wellington

Hours : 30 hours work per week or more as per the business requirements

Payrate : $31 to $35 per hour based on the candidate's strength

Number of positions : 2x

Applicants for this job must have legal rights to be working in New Zealand.

Apply online for the position.