Shift Manager- 2 positions

Location : Albany, Auckland

Employment Type : Full-time, Permanent

Hours : Minimum 30- 40 hours per week

Blooming Group Limited operates the Pizza Hut Albany store under the globally

recognised Pizza Hut franchise. We are a New Zealand–owned company focused

on operational excellence, quality food, and outstanding customer experiences.

We currently have two full-time permanent positions available :

Pay Rate : $25 – $30 per hour (based on experience)

Reports to : Store Manager

About the Role

The Shift Manager supports the Store Manager by running shifts efficiently,

supervising staff, maintaining product quality, and ensuring great customer

service. This hands-on position suits candidates who enjoy fast-paced environments and teamwork.

Key Responsibilities include, by not limited to :

 Inventory and Stock Management :

o Inspect ingredient levels, identify shortages, and report to the Store Manager.

o Place accurate orders to maintain optimum stock levels and ensure proper stock rotation.

o Check weekly deliveries for accuracy and claim credits for any shortages.

 Quality Assurance and Standards :

o Maintain product and service quality as per brand standards,

including food delivery standards.

o Assist the Store Manager in ensuring compliance with food safety, health & safety, and brand standards to pass internal audits.

 Customer Service :

o Ensure customer service standards are met by responding to inquiries and resolving complaints effectively.

 Team Supervision and Training :

o Train, evaluate, and manage staff performance within your shift.

o Resolve staff grievances and maintain a productive team environment within your shift.

 Operational Management :

o Handle daily cash reconciliations and oversee opening / closing

procedures during your shift.

o Manage equipment repairs and maintenance as needed.

 Promotions and Sales :

o Actively promote in-store offers, advertisements, and promotions to

customers.

 Hands-On Support :

o Prepare food items alongside store staff, including dough preparation, pizza making, and cutting.

o Serve pizzas to customers with a smile, handle transactions, and assist with delivery tasks if required.

Eligibility Criteria

 Minimum 6 months of work experience in retail environment.

 Availability to work evenings, weekends, public holidays and on- call when

required

 Good communication and computer skills

 Willingness to undergo drug, alcohol, and Ministry of Justice checks.

 Prior food-handling experience advantageous.

Apply online and please provide a cover letter, CV, confirmation of prior work

experience, qualifications and details of any references, at the time of applying.

Only shortlisted candidates will be contacted.