Store Manager – Pizza Hut Albany (Auckland)

About the Company :

Blooming Group Limited operates the Pizza Hut Albany store under the globally

recognised Pizza Hut franchise. We are a New Zealand–owned company focused

on maintaining high food quality, operational excellence, and great customer

experiences.

The Role

The Store Manager is responsible for the day-to-day running of our stores,

including the rostering, training, and coaching of team members, delivering

excellent service to ensure high levels of customer satisfaction, creating business

strategies to attract new customers, preparing detailed sales reports and

monitoring inventory levels on new stock. This role is ideal for a passionate,

hard-working individual, with a commitment to high standards and an interest in

learning and developing their skills in our organisation.

Ideal candidates should have at least one year of relevant work experience in

the fast-food industry or Quick Service Restaurant (QSR) and / or a relevant

qualification at level of level 4 and above. This is a full-time permanent position

currently located at our Albany Pizza Hut store. Minimum working hours of 40

per week. Wage rate will range between $30 to $35 per hour depending on prior

experience and / or qualification.

Key Responsibilities :

 Plan, coordinate, and oversee daily store operations to ensure efficient

service delivery.

 Develop and implement effective customer service procedures and

standards.

 Monitor staff performance and provide training and support to ensure

service excellence.

 Manage rostering, labour costs, and staff scheduling to maintain

productivity.

 Oversee inventory control, stock ordering, and supplier coordination.

 Handle and resolve customer complaints and feedback promptly and

professionally.

 Maintain compliance with company policies, brand standards, and New

Zealand food safety and hygiene regulations.

 Monitor store sales performance, prepare reports, and support budgeting

and cost control activities.

 Ensure store cleanliness, maintenance, and presentation meet required

standards.

 Support marketing, local promotions, and community engagement

activities.

 Recruit, train, and supervise team members to build a strong and

motivated workforce.

 Drive continuous improvement initiatives to increase efficiency and

customer satisfaction.

Skills and Experience Required :

 Experience in a management or supervisory role, preferably in the quick-

service restaurant, retail outlets or hospitality industry.

 Strong leadership, communication, and organisational skills.

 Proven ability to manage staff, inventory, and store operations effectively.

 Sound knowledge of food safety, health, and hygiene compliance

standards.

 Excellent problem-solving skills and ability to work under pressure.

 Customer-focused approach with attention to detail.

What's in it for you :

 Ongoing training and development including specific in-house programmes

 Being part of an exciting brand that is well known in New Zealand

 Our stores operate late in the evenings and are 7-day trading stores.

There is an expectation that you will need to work across the trading

hours to ensure you are across all elements of the business and trading

patterns. Please note that we do operate within a fixed shift labour model

which means you will have set days and hours to work.

How to Apply :

If you are a motivated and experienced professional with a passion for

hospitality and customer service, please apply online with your CV and a brief

cover letter. Please ensure that you provide copies of your relevant qualifications

and confirmation of relevant work experience at the time of applying or else your

application will not be considered.