Talent.com
This job offer is not available in your country.
People and Culture Assistant Manager SO / Auckland

People and Culture Assistant Manager SO / Auckland

Rihlat Travel NewsAuckland, Auckland, New Zealand
30+ days ago
Job description

Company Description

SO / is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO / continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

POSITION SUMMARY

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he / she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process

  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
  • Assists in establishing and maintains contact with external recruitment sources.
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
  • Assists in monitoring candidate identification and selection process.
  • Performs quality control on candidate identification / selection.

Assisting In Administering And Educating Employee Benefits

  • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
  • Assists with unemployment claim activity reports.
  • Attends unemployment hearings and ensures property is properly represented, as needed.
  • Assisting in Managing Employee Development

  • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs
  • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
  • Assisting in Maintaining Employee Relations

  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
  • Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources / Multi-Property Director of Human Resources.
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Assisting in Managing Legal and Compliance Practices

  • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
  • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
  • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
  • Facilitates random, reasonable belief and post-accident drug testing process (in properties where applicable).
  • Communicates property rules and regulations via the employee handbook.
  • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
  • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
  • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
  • At SO / Uptown Dubai we do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. We’re all expected to show initiative, empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO / . Whether it is to address guests’ enquiries, preparing reports, operations or just sharing with a guest what is hot in Uptown, from a guest’s perspective every exchange should feel seamless and effortless.

    At all levels and positions within our organization, our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Because we’re an avant-garde and stylish brand, we’re also passionate about maintaining a professional uniform, personal appearance, and bespoke communications. There is no room for ego : come as you are, humble and kind. At SO / we work hard, but make it fun.

    You will constantly be on the move, walking about and being hands-on. You might even need to lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Most of all, our aim is to do things right, not just the first time but every single time to the benefit of our guests, our hotel and each other because we’re all in it together!

    Additional Information

    Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.

    Inspiring Discovery

    Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

    Inclusive Culture

    Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

    Global Perks

    Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.

    #J-18808-Ljbffr

    Create a job alert for this search

    Assistant Manager • Auckland, Auckland, New Zealand

    Related jobs
    • Promoted
    People & Culture Manager Tamaki

    People & Culture Manager Tamaki

    ProgressionhrAuckland, New Zealand
    OverviewA new era in vocational education is taking shape in Tamaki Makaurau.Auckland's public vocational education landscape will be transformed through the unification of Unitec and Manukau Insti...Show moreLast updated: 23 days ago
    • Promoted
    Team Assistant

    Team Assistant

    Ventia PtyAuckland, Auckland, New Zealand
    We are seeking Trades Assistants to join our team of skilled, talented and passionate horticulturalists, and landscapers. You will be responsible for maintaining and creating some of the most beauti...Show moreLast updated: 30+ days ago
    • Promoted
    Team Assistant

    Team Assistant

    Ventia Pty LimitedMaungakiekie-Tāmaki, Auckland, New Zealand
    We are seeking Trades Assistants to join our team of skilled, talented and passionate horticulturalists, and landscapers. You will be responsible for maintaining and creating some of the most beauti...Show moreLast updated: 30+ days ago
    People & Culture Advisor

    People & Culture Advisor

    The Just GroupAuckland Central, Auckland, NZ
    We are currently in search for a true HR Generalist who has experience across all facets of HR yet still wanting to develop. Reporting to the People & Culture Manager NZ, the successful candidat...Show moreLast updated: 30+ days ago
    • Promoted
    People And Culture Business Partner

    People And Culture Business Partner

    Alpha Personnel Recruitment LtdAuckland, Auckland, New Zealand
    We have an exciting opportunity for a People and Culture Business Partner to join a fast-growing health and social services organisation, based in Mangere, South Auckland.This organisation is in gr...Show moreLast updated: 30+ days ago
    Team Manager

    Team Manager

    Recreational ServicesHenderson, Auckland, NZ
    We are thrilled to be one of Auckland Councils service providers.This marks an exciting chapter in caring for Auckland’s beautiful parks and reserves, sports turf, facilities, and assets building o...Show moreLast updated: 29 days ago
    • Promoted
    Assistant Manager, Guest Experience | Auckland (Tues-Sat, 38hr / wk)

    Assistant Manager, Guest Experience | Auckland (Tues-Sat, 38hr / wk)

    lululemonAuckland, Auckland, New Zealand
    Assistant Manager, Guest Experience | Auckland (Tues-Sat, 38hr / wk).We create transformational products and experiences that support people in moving, growing, connecting, and being well.We focus on...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Team Manager

    Team Manager

    Green By NatureAuckland, New Zealand
    We are thrilled to be one of Auckland Council's service providers.This marks an exciting chapter in caring for Auckland's beautiful parks and reserves, sports turf, facilities, and assets, building...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Experience Manager Auckland - Wētā Workshop Unleashed

    Experience Manager Auckland - Wētā Workshop Unleashed

    Brightvision Capital Partners, LLCAuckland, Auckland, New Zealand
    Employment Type : Permanent Full Time Employee.Wētā Workshop Unleashed is an immersive, hands-on experience into the world of practical movie effects – a world where creativity knows no limits.Our e...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Team Manager

    Team Manager

    Green by NatureAuckland, Auckland, New Zealand
    We are thrilled to be one of Auckland Council's service providers.This marks an exciting chapter in caring for Auckland’s beautiful parks and reserves, sports turf, facilities, and assets, building...Show moreLast updated: 16 hours ago
    • Promoted
    Culture And Capability Partner (Fixed Term Until August 2026)

    Culture And Capability Partner (Fixed Term Until August 2026)

    The Warehouse GroupAuckland, Auckland, New Zealand
    Job DescriptionAt TWG, our people are at the heart of everything we do.We're focused on making TWG a place where people can grow, connect, and genuinely enjoy coming to work.We're now looking for a...Show moreLast updated: 13 days ago
    • Promoted
    People And Culture Assistant Manager So / Auckland

    People And Culture Assistant Manager So / Auckland

    Rihlat Travel NewsAuckland, New Zealand
    SO / is a coveted collection of hotels, rooted in the world of fashion.Making its stylish debut on the global hotel scene in 2011, SO / continues to command attention with its avant-garde design and ...Show moreLast updated: 30+ days ago
    • Promoted
    Recruitment Coordinator, People And Culture

    Recruitment Coordinator, People And Culture

    New Zealand GovernmentAuckland, New Zealand
    Counties Manukau District| Middlemore Hospital6 months fixed term | Full time - Monday FridaySupportive team | Dynamic role | Inclusive workplace cultureJoin us at Health New Zealand | Te Whatu Ora...Show moreLast updated: 9 days ago
    • Promoted
    Recruitment Coordinator, People And Culture

    Recruitment Coordinator, People And Culture

    Te Whatu Ora - Health New Zealand Counties ManukauAuckland, Auckland, New Zealand
    Supportive team | Dynamic role | Inclusive workplace culture.Join us at Health New Zealand | Te Whatu Ora where people are at the heart of everything we do. He tangata, he tangata, he tangata.What i...Show moreLast updated: 13 days ago
    • Promoted
    Shift Managers - Auckland Stores

    Shift Managers - Auckland Stores

    D & B Maharaj LtdAuckland - other, Auckland, New Zealand
    We are looking for shift / assistant managers to join us in our stores - Auckland Hospital, Kingsland, Mobil K RD, St Lukes, Mt Roskill, Mt Eden and Parnell. The objective of this role is to assist th...Show moreLast updated: 9 days ago
    • Promoted
    Team Assistant

    Team Assistant

    VentiaAuckland, New Zealand
    About The RoleWe are seeking Trades Assistants to join our team of skilled, talented and passionate horticulturalists, and landscapers. You will be responsible for maintaining and creating some of t...Show moreLast updated: 30+ days ago
    • Promoted
    Platypus Leadership Opportunities - Auckland

    Platypus Leadership Opportunities - Auckland

    Platypus Shoes PtyAuckland, Auckland, New Zealand
    Platypus Leadership Opportunities - Auckland.Posted Tuesday 8 April 2025 at 2 : 00 pm.But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts.Stand tall and be a ch...Show moreLast updated: 30+ days ago
    • Promoted
    People And Culture Manager- New Zealand

    People And Culture Manager- New Zealand

    Beyond RecruitmentAuckland, New Zealand
    Opportunity to join a multi-site organisation that is on the grow, to be responsible for the delivery of best practice HR, ER and IR advice and the provision of operational support to the New Zeala...Show moreLast updated: 5 days ago