Support / Liaison Volunteer

Overview

Become a Support / Liaison Volunteer for the Rural Youth and Adult Literacy Trust (RYALT).

This is a meaningful role offering a fortnightly commitment each term, at times that suit you.

It can be one-off or ongoing.

Responsibilities

You will be given a spreadsheet of 5-6 names.

You will be buddied with another volunteer.

Each buddy group will have someone who can call during the day (8am – 3pm) and someone who can call in the early evenings (3–5pm or 5-7pm).

You and your buddy will be able to message each other about who you have reached and who you are having trouble reaching.

We will provide you with a phone app so that calls won't cost you anything and your number will not be the calling number that our students see.

The week before you start we will run a Zoom training and will record it for those who miss it – or so you can go back and listen to it again.

What We're Looking For

Be friendly, patient, love helping others, and willing to fill in answers on a spreadsheet while following a script.

Moderate technology skills.

You will be required to download and use our messaging app, Slack, for communication, set up the phone app and fill in a spreadsheet.

We have tech support to help you learn these tools.

Using them is an essential part of the role.

Ability to make a number of phone calls each day over two weeks.

Great if you can do this every term, but even once for a fortnight is appreciated.

About our students

Students range from those learning the alphabet to those wanting to write essays; most are somewhere in between.

They don't have the skills they need for everyday life.

Our students range in age from 14 to 65 and are from all walks of life.

Requirements

Good computer skills

• Excellent spoken English
• Reliable
• A friendly caring personality
• Likes chatting on the phone

A Police background check is required for this role.

Time commitment

Two weeks once every term, either during the day (8 or 9am to 3pm) or in the early evening (3-5pm or 5-7pm).

Apply for this role

First Name

Last Name

Address

Region

Country : Phone number :

Email address :

Subscribe to newsletter

Demographic information

Used anonymously for statistics to demonstrate our impact to funders.

#J-18808-Ljbffr