Night Auditor, Pinewood Lodge

The opportunity

Delaware North New Zealand are seeking a casual Night Auditor to join our team at Pinewood Lodge in Queenstown, New Zealand.

As a Night Auditor, you will ensure efficient and accurate reporting of lodge accounts, oversee evening front office operations, and exceed guest expectations by delivering outstanding service.

If you're passionate about customer service and creating memorable experiences for guests, apply today to join our team.

The position is exclusively night shifts, with an expected schedule of two to three shifts per week.

What we offer

At Delaware North we like a challenge, and talent and hard work are rewarded.

We're looking to create the future of hospitality, and we can't do it without you.

So, roll up your sleeves and come see why Delaware North is your best career move yet.

As our team member, you'll receive :

Join a global hospitality company

Live and work in beautiful Queenstown, New Zealand

Be part of a professional team, delivering an excellent guest experience

What will you do?

Welcome guests upon arrival, assist with luggage when needed, provide support throughout their stay, and build strong rapport by resolving any complaints in a courteous and effective manner

Assist the Front Office Manager and Duty Managers with lodge operations, manage phone queries, and ensure venue security

Monitor reservation reports to ensure preparation for occupancy levels

Ensure all transactions are processed whilst adhering to the security procedures

Clean public areas such as the reception and office, as well as guest rooms, including collecting soiled linen for laundering

More about you

Minimum 6 months experience working in a night audit or front office position within a hotel or lodge environment, delivering high levels of guest service

Proven experience with hotel operating systems

Maintain professional grooming and appearance, with strong attention to detail and excellent communication skills to ensure quality guest service

Availability to work night shift hours on a rotating roster

Who we are

Pinewood Lodge offers a unique village-style accommodation amongst the breathtaking scenery of Queenstown, New Zealand, with panoramic views of The Remarkables.

Situated on three acres just minutes from the town centre, this property boasts 130 rooms, providing a comfortable and welcoming stay for all types of travelers.

Join us and be part of creating unforgettable experiences for travelers amidst the stunning backdrop of Queenstown.

Our business is all about people, and that includes you.

At Delaware North, you're not just part of a team — you're part of a global legacy : a family-owned company with 100+ years of history behind it.

Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work?

With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.

And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Diversity and inclusion

At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

We welcome applications from all backgrounds, orientations, and experiences.

Be part of a team that celebrates diversity and thrives on collaboration.

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