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Customer Lead- New Zealand & PI

Customer Lead- New Zealand & PI

NokiaAuckland, Auckland, New Zealand
12 hours ago
Job description

Overview

As the Customer Lead for Nokia Cloud & Network Services in New Zealand, you will be at the forefront of driving strategic customer relationships and delivering innovative solutions. You'll collaborate closely with a co-located, cross-functional sales team, spearheading efforts to enhance customer satisfaction and achieve top-line sales goals. In this role, you will manage key accounts, influence strategic decisions, and navigate complex business challenges to sustain Nokia's competitive edge. The work environment is dynamic and collaborative, where your expertise will be valued, and innovative problem-solving is encouraged. You'll thrive in a culture that prioritizes customer intimacy and teamwork, providing you with the opportunity to significantly impact both customer success and Nokia's overall growth trajectory.

How You Will Contribute And What You Will Learn

  • Drive strategic sales growth and customer engagement for key accounts in New Zealand.
  • Develop and maintain strong relationships with customer executives and stakeholders.
  • Lead a cross-functional sales team to achieve revenue targets and ensure project delivery.
  • Oversee the end-to-end sales process, from opportunity identification to closing deals.
  • Implement strategies for account management to expand existing business and explore new markets.
  • Analyze market trends and competitor activities to inform strategic decision-making.
  • Monitor customer satisfaction and advocate for continuous improvement initiatives.
  • Act as a senior business management expert, providing guidance and best practices to the team.

Key Skills And Experience

  • 7-10 years of relevant experience in sales and account management
  • Expertise in managing customer relationships and strategic accounts
  • Strong understanding of the telecommunications industry and competitive landscape
  • Proven ability to drive sales, profitability, and customer satisfaction
  • It would be nice if you also had

  • Experience leading cross-functional teams in a collaborative environment
  • Advanced degree in business, telecommunications, or related field
  • Innovative problem-solving skills with a track record of developing strategic solutions
  • Familiarity with new market entry and revenue growth strategies
  • About Us

    Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

    What we offer

    Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia and Inclusion

    Nokia is committed to inclusion and is an equal opportunity employer. Nokia has received recognitions for inclusion and equality including :

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • At Nokia, we act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Join us and be part of a company where you will feel included and empowered to succeed.

    About The Team

    As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

    Seniority level

  • Not Applicable
  • Employment type

  • Full-time
  • Job function

  • IT Services and IT Consulting and Telecommunications
  • #J-18808-Ljbffr

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    Customer New Zealand • Auckland, Auckland, New Zealand

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