Lead Engineer - Observability (Central Infra Services - Systems)

Lead Engineer - Observability (Central Infra Services - Systems)

The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. They apply highly developed specialist knowledge and skills in systems administration and work toward continuous optimisation of systems performance. They implement systems improvements and instruct other IT staff in the resolution of complex issues. They are required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Able to quickly and effectively solve issues as they arise and methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.

Role & Responsibilities

• Assist in the design, implementation, and maintenance of observability solutions using ELK stack
• Monitor and analyze system performance, identify bottlenecks, and troubleshoot issues across distributed systems.
• Collaborate with development and operations teams to instrument applications and infrastructure for better visibility.
• Develop and maintain dashboards, alerts, and reports to provide actionable insights to stakeholders.
• Participate in incident response and root cause analysis to ensure system reliability and performance.
• Stay up-to-date with industry trends and best practices in observability and monitoring.
• Support the migration from legacy monitoring tools to modern observability platforms.
• Document processes, configurations, and best practices to ensure knowledge sharing and continuity.

Requirements

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