Wintel Engineer - Central Infra Svcs

Position summary

The Associate Systems Engineer manages the systems administration function and leads the organisation's system projects and environments.

He / She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership.

Plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation.

Directs the development and maintenance of technical documentation.

Possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals.

Able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Roles & Responsibilities

Set system administration processes

Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems

Align system administration with overall strategic IT service direction and business needs

Assist with the development of business case justifications and cost / benefit analyses for spending and initiatives

Anticipate internal and / or external business challenges and / or regulatory issues

Develop policies, procedures, and controls to ensure system security

Develop New Systems

Partner with stakeholders to recommend innovative and automated approaches for system administration

Define systems requirements for new technology implementations

Prepare for system expansion by studying plans and requirements

Oversee the design, maintenance and implementation of the systems

Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

Recommend process, product or service improvements, resource optimisation and cost savings

Oversee hardware and software upgrades

Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams

Oversee team management including budgets, forecasting, work allocations and staffing

Develop staff through ongoing coaching, mentoring and career discussions

Define common goals, direction and accountability among staff

Drive effective performance management practices within department in accordance with company policies and procedures

Qualifications / Requirements

Bachelor in Computer Engineering or equivalent

At least 3 - 5 years' experience in Windows server and Citrix

Experience in administrating Windows servers for 3 years more

Windows and Citrix certified

Systematic in approach and familiar with enterprise level trouble shooting

Strong communications skills with stakeholders and ROs

Experience in healthcare applications preferred and / or willing to take up the challenges in a healthcare related industry

Able to commit to 24 / 7 standby and work on site

Able to work on night activities; patching / upgrades / maintenance / tech refresh

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