BWOF Technical Support Officer

Join to apply for the BWOF Technical Support Officer role at Christchurch City Council .

About the Team

The Building Warrant of Fitness team plays a vital role in keeping Christchurch’s buildings safe, compliant, and fit for purpose. We are a close‑knit, supportive group who take pride in the quality of our work and the relationships we build both within the team and with our customers. You will be working in a dynamic open‑plan office surrounded by knowledgeable, approachable colleagues who are always ready to share expertise, celebrate successes, and lend a hand when needed.

About the Role

As a BWOF Technical Support Officer you will provide essential technical and administrative support to our BWOF Officers, helping to ensure the smooth and accurate management of documentation, data entry, and customer queries. You will also provide technical advice to customers on Compliance Schedules and Building Warrant of Fitness processes, helping them navigate their responsibilities and maintain building safety and compliance.

While you will receive full training and ongoing support, this role will suit someone who enjoys working in a busy environment, takes initiative, is confident in learning new systems and processes, and has experience working within a Building Consent Authority or a related compliance environment, and / or a relevant tertiary qualification will be highly regarded.

About You

This fast‑paced role will draw on your ability to prioritise workload, your excellent communication skills, and your task‑oriented approach to working. You will have extensive experience in an administration / customer service office environment and be a confident computer user. You will not be phased by conflicts with customers or dealing with their complex issues as delivering excellent customer service will be at the forefront of everything you do.

What’s in it for you?

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements – WFH, adjustable start and finish times, option to purchase extra leave
• Collaboration – exposure to wider areas of the organisation
• Benefits – a variety of benefits for Council staff from health schemes to retail discounts

Additional Information

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience does not align perfectly with the job description, we encourage you to apply anyways. We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at

Job Details

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