Business Analyst (Fixed Term)

Overview

Join to apply for the Business Analyst (Fixed Term) role at Merkle Aotearoa .

Merkle Aotearoa are a leading digital transformation consulting firm focused on creating connected experiences for the people of Aotearoa. We’re a proud part of the dentsu group, Asia Pacific’s largest and most awarded agency network. For Merkle, this means we focus on delivering connected experiences for our customers, using human centred design principles and actionable data / insights to implement world class Salesforce solutions.

We partner with organisations to accelerate the design and delivery of strategy, and to lift organisational performance to meet the evolving market. Our focus is to create the conditions for an organisation, and the people within it, to thrive by leveraging best practice insights tailored to client context to create innovative solutions.

What your role and typical day might look like

At Merkle we help organisations define, design, build and transform into the business of the future. In tackling this challenge, we have had outstanding success in transforming the sales, service and marketing functions of some of New Zealand’s most iconic companies. We’re searching for a Business Analyst to support us on a fixed term basis over the next 9 – 12 months in Auckland. This role has a technology at the core, so experience working on application transformation programmes at an enterprise level programme is crucial to collaborate effectively with wider agile teams and customers. You’ll be responsible to gather information, analyse data and propose solutions to assist with delivering a digital transformation that maximises the potential of Salesforce and the client’s technology ecosystem to make a real difference.

Responsibilities

• Support the delivery of approved products using agile techniques and frameworks to ensure high-quality products and user experience
• Build relationships with internal and external stakeholders, and plan and facilitate workshops to gather requirements, analyse results, develop business requirements, and identify opportunities for process improvement and simplification
• Express the required business outcomes and user experience through quality user stories and acceptance criteria
• Work closely with the client and product owners to ensure features and stories are structured and prioritised effectively
• Assist delivery team to support design and development activities, and to ensure all requirements are accurately addressed and any project / delivery risks or issues are escalated appropriately
• Support the development of project documentation to ensure products are delivered and maintained in a transparent fashion and stored and maintained as per Organisational standards

A bit about you

Next Steps

Share your details and interest with Merkle Aotearoa via our dentsu careers page and we’ll be in touch.

Please note, we are only considering candidates who possess (or are in the process of obtaining) full working rights for New Zealand.

Additional information

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