Assistant Manager - Cordis, Auckland

OverviewJoin to apply for the Assistant Manager - Cordis, Auckland role at Langham Hospitality Group.

This is a full-time position (40 hours per week) in the Front Office reception team, based in Cordis, Auckland by Langham Hospitality Group.Positioned in Auckland's vibrant arts and culture district, Cordis, Auckland is an award-winning luxury hotel.

You will contribute to delivering exceptional guest experiences and support the hotel's growth.

By joining our team, you'll work in a welcoming culture with opportunities to develop your hospitality career.ResponsibilitiesWork with the management team to develop, review and maintain Cordis service quality standardsProvide training to new Cordis colleaguesEncourage and motivate Guest Service Agents to achieve KPIs by leading by example and creating moments of WOW for our guestsBe the first point of contact for all situations that may arise and liaise with relevant departments, individuals and third partiesPromote revenue-generating opportunities by showing guests the best the hotel has to offerOur Ideal CandidateA minimum of 3 years of experience in a similar position or a level 4 qualificationFlexible availability – able to work morning and afternoon shifts across a 7-day rotating rosterHold a General Manager's license or be working toward oneStrong PMS skills are a mustBenefitsFree on-duty mealsDiscounts on car-parking ($5 per day)Career developmentDiscounted accommodation and F&B ratesFree stays at Langham Hotels across the globeWe are looking for a candidate who will contribute to a high-performing front office team and create positive guest experiences consistent with Langham's standards.

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