Retail Operations Coordinator

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

• ?? The Role – AKA The Organised Legend of the Store!

If you love ticking boxes, sorting chaos into calm, and making a real impact behind the scenes — we've got theperfectgig for you.

Why Westgate?

As ourStore Admin Assistant, you'll be the go-to person for all things admin, customer service support, stock control, and operational excellence.

You'll be the bridge between our team, our customers, and the systems that keep the store humming. Think of yourself as the engine room of the store - efficient, organised, and essential.

Here's what you'll be doing :

Delivering warm, friendly customer service ??

Coordinating repairs, returns and credits with suppliers ?

Coordinating Click & Collect like a logistical pro ??

Managing laybys and vendor orders like a retail wizard ?

Keeping stock levels accurate and up-to-date ??

Rolling out price changes, compliance tasks & safety audits ?

Working hand-in-hand with store leadership, suppliers, and the support office ??

Investigating stock discrepancies and reporting the nitty-gritty ?????

Maintaining a safe and welcoming environment for team and customers alike ??

Recruitment Process

Apply Online– Submit your application through our careers portal.

Application Review– Our Talent Acquisition team will review your application.

Video Interview– If your profile is a match, you'll be invited to complete a short online video interview.

Assessment Centre– Successful applicants will be invited to attend an assessment centre on either13 or 14 October 2025(location to be confirmed).

Pre-Employment Checks– If successful, we will begin pre-employment checks.

Offer & Contract– Once checks are complete and satisfactory, we'll issue your employment contract.

Start Date –Employment to commence 3-4 weeks before (depending on position) the grand opening.

Grand Opening– The store officially opens on20 December 2025!

Please Note :

If you have leave planned during the seasonal period (including public holidays), please let us know. If your roster includes a public holiday, you will be required to work on that day.

Due to the intimate and personal nature of our work, successful applicants will also need to undergo a Ministry of Justice Check.