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Retail Operations Coordinator

Retail Operations Coordinator

The Baby Bunting GroupAuckland, Auckland, New Zealand
9 days ago
Job description

Overview

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that.

We're a growing community dedicated to supporting parents through every step of their journey.

Our purpose?

To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

The Role – AKA The Organised Legend of the Store!

If you love ticking boxes, sorting chaos into calm, and making a real impact behind the scenes — we've got the perfect gig for you.

Location : Westgate

Employment Type : Part-time

Roster :

Monday–Friday (9 : 00am–12 : 30pm)

Why Westgate?

Our 5th store in NZ will be located in the heart of Westgate Shopping Centre – a vibrant retail hub with great transport links, free parking, a wide range of dining and shopping options, and a lively community atmosphere.

This is your chance to work in a fresh, modern store environment while enjoying the convenience and energy of one of the region's busiest retail destinations.

About the Role

As our

Store Admin Assistant

, you'll be the go-to person for all things admin, customer service support, stock control, and operational excellence.

You'll be the bridge between our team, our customers, and the systems that keep the store humming.

Think of yourself as the engine room of the store - efficient, organised, and essential.

Here's what you'll be doing :

Delivering warm, friendly customer service

Coordinating repairs, returns and credits with suppliers

Coordinating Click & Collect like a logistical pro

Managing laybys and vendor orders like a retail wizard

Keeping stock levels accurate and up-to-date

Rolling out price changes, compliance tasks & safety audits

Working hand-in-hand with store leadership, suppliers, and the support office

Investigating stock discrepancies and reporting the nitty-gritty

Maintaining a safe and welcoming environment for team and customers alike

You'll Shine in This Role If You Are

A natural organiser and multitasking pro

Great with systems, stock reports, and spreadsheets

All about delivering amazing customer experiences

Physically capable (lifting up to 15kg, moving, climbing ladders)

A clear communicator who thrives in a team

Detail-obsessed but big-picture aware

Passionate about working in a purpose-driven retail brand

The Perks & Benefits

Training pathways to support your growth and career development

Amazing team discounts

Paid parental leave to support you and your family

Employee Assistance Program for your wellbeing

Competitive salary

A supportive, friendly team culture that celebrates wins and supports your goals

Recruitment Process

Apply Online

– Submit your application through our careers portal.

Application Review

– Our Talent Acquisition team will review your application.

Video Interview

– If your profile is a match, you'll be invited to complete a short online video interview.

Assessment Centre

– Successful applicants will be invited to attend an assessment centre on either

13 or 14 October 2025

(location to be confirmed).

Pre-Employment Checks

– If successful, we will begin pre-employment checks.

Offer & Contract

– Once checks are complete and satisfactory, we'll issue your employment contract.

Start Date –

Employment to commence 3-4 weeks before (depending on position) the grand opening.

Grand Opening

– The store officially opens on

20 December 2025

Please Note

If you have leave planned during the seasonal period (including public holidays), please let us know.

If your roster includes a public holiday, you will be required to work on that day.

Due to the intimate and personal nature of our work, successful applicants will also need to undergo a Ministry of Justice Check.

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