Customer Service Roles - Financial Services

About The Roles

As we’re seeing an increase in demand for individuals with financial services experience (banking, finance, insurance, or investments) who may be looking to further their careers, we are looking for candidates with experience in this area. While experience in the industry is highly regarded, we are also open to individuals looking to kickstart their careers in financial services. Our current roles range from customer service to sales and include customer interactions via phone and email. They involve a high level of empathy, patience, and a passion for helping everyday NZers. They also require strong attention to detail and the ability to work within strict regulation and compliance processes.

About You

• You MUST have at least two years of customer service or contact centre experience
• Experience in financial services is advantageous (but not essential!)
• NZ Certificate in Financial Services (Level 5) is highly regarded
• Strong verbal and written communication skills
• A people person by nature – you will be engaging and enjoy helping customers
• Willingness to learn and ability to pick up on systems / processes
• Clear criminal and credit history

Disclaimer : the purpose of this ad is to help us source great candidates for numerous financial services roles. Therefore, the location, salary, benefits, and other details will vary from role to role. We would love the opportunity to chat with you about what you’re looking for, to see if we have the right role for you.

Apply Now! We are receiving a high volume of applications currently. To ensure your application is reviewed in full, we recommend you apply through this job ad directly. If you have any additional questions, please feel free to get in touch with Alex on for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references; please do not include them on your CV when applying.

At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…

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