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Warranty Administrator

Warranty Administrator

MUSTER LIMITEDAuckland, Auckland, New Zealand
3 days ago
Job description

Our client is a top-tier dealership based in Auckland, representing some of the world's most iconic and successful luxury automotive manufacturers. With a presence in more than 100 countries and a lineup of cutting-edge model lines, they are a leader in both tradition and technology.

As the Warranty Administrator , you'll be responsible for managing all warranty claims, ensuring compliance with brand policies, and supporting the service team with warranty related processes and admin tasks.

This is a fantastic opportunity to be part of a high-performing dealership, where your attention to detail and industry knowledge will be valued and rewarded.

Benefits

  • Work with multiple luxury brands at the forefront of design and innovation
  • Supportive and collaborative team environment
  • Career growth potential within a large-scale, successful dealership group
  • Central Auckland location with great access and facilities
  • Ongoing training and development to help you succeed

Day To Day Responsibilities

  • Processing warranty credit notes and service plan claims
  • Coordinating the correct disposal of warranty parts
  • Ensuring all warranty repairs follow the "complete repair" process
  • Keeping up-to-date with and communicating brand policy changes
  • Supporting the Service team with policy interpretation and warranty questions
  • Assisting with technician / frontline staff training on warranty procedures
  • Compiling and actioning results from warranty audits
  • About You

  • Solid understanding of the automotive industry and dealership environment
  • Prior experience with warranty systems and service plans
  • Strong organisational skills and high attention to detail
  • Clear communication skills and a proactive, team oriented approach
  • Ability to work autonomously and manage multiple priorities
  • If you're looking for a new challenge and want to be part of a respected, future-focused business, apply now with your CV and a tailored cover letter telling us why you're the perfect fit.

    If you have any questions or would like to chat, please contact Matt at Muster on .

    #J-18808-Ljbffr

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