Warranty Administrator

Our client is a top-tier dealership based in Auckland, representing some of the world's most iconic and successful luxury automotive manufacturers.

With a presence in more than 100 countries and a lineup of cutting-edge model lines, they are a leader in both tradition and technology.

As the Warranty Administrator, you'll be responsible for managing all warranty claims, ensuring compliance with brand policies, and supporting the service team with warranty related processes and admin tasks.

This is a fantastic opportunity to be part of a high-performing dealership, where your attention to detail and industry knowledge will be valued and rewarded.

Benefits

Work with multiple luxury brands at the forefront of design and innovation

Supportive and collaborative team environment

Career growth potential within a large-scale, successful dealership group

Central Auckland location with great access and facilities

Ongoing training and development to help you succeed

Day To Day Responsibilities

Processing warranty credit notes and service plan claims

Coordinating the correct disposal of warranty parts

Ensuring all warranty repairs follow the "complete repair" process

Keeping up-to-date with and communicating brand policy changes

Supporting the Service team with policy interpretation and warranty questions

Assisting with technician / frontline staff training on warranty procedures

Compiling and actioning results from warranty audits

About You

Solid understanding of the automotive industry and dealership environment

Prior experience with warranty systems and service plans

Strong organisational skills and high attention to detail

Clear communication skills and a proactive, team oriented approach

Ability to work autonomously and manage multiple priorities

If you're looking for a new challenge and want to be part of a respected, future-focused business, apply now with your CV and a tailored cover letter telling us why you're the perfect fit.

If you have any questions or would like to chat, please contact Matt at Muster on

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