Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving!
The Role
- Multiple full-time positions available
- Intake date - October 2025
- Must be flexible with days and hours throughout the week
- Operate 7 days a week between 7am and 10pm, potential weekend work
- Temporary contract (6 months) with a high chance of extension or permanent placement
- Set shifts for predictable scheduling
- 3 weeks of paid training
- Located in a modern office in central Wellington
- Join a diverse, fun, and supportive environment
As a Technical Customer Support Representative, You Will
Be the first point of contact, providing technical customer service over the phoneTroubleshoot technical issues with customersLog incidents and manage support processesSound like you?
Role
The ideal candidate will have a solid background in customer service or contact centres. To succeed in this role, you MUST have :
Experience in a call centre environment (preferred)Previous experience in a customer-focused role (essential)Strong communication skills – both written and verbalExcellent system skills and a confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency or citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Customer service, call centre, contact centre, technical helpdesk
Qualifications
High school graduateEducation : College / Pre-University
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