No longer accepting applications
Technical Help Desk Representatives
Randstad New ZealandWellington, Wellington, New Zealand30+ days ago
Job descriptionBe the first point of contact, providing technical customer service over the phone Troubleshoot technical issues with customers Log incidents and manage support processes Experience in a call centre environment (preferred) Previous experience in a customer-focused role (essential) Strong communication skills – both written and verbal Excellent system skills and a confident understanding of technology Problem-solving skills Clear criminal history and credit check NZ residency or citizenship High school graduate
Our client is seeking customer service representatives with strong communication skills, rapport-building abilities, and a passion for problem-solving!
The Role
- Multiple full-time positions available
- Intake date - October 2025
- Must be flexible with days and hours throughout the week
- Operate 7 days a week between 7am and 10pm, potential weekend work
- Temporary contract (6 months) with a high chance of extension or permanent placement
- Set shifts for predictable scheduling
- 3 weeks of paid training
- Located in a modern office in central Wellington
- Join a diverse, fun, and supportive environment
As a Technical Customer Support Representative, You Will
Sound like you?
Role
The ideal candidate will have a solid background in customer service or contact centres. To succeed in this role, you MUST have :
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Customer service, call centre, contact centre, technical helpdesk
Qualifications
Education : College / Pre-University
#J-18808-Ljbffr
Create a job alert for this search
Technical • Wellington, Wellington, New Zealand