Commercial Quality Manager (12month fixed term )

Role Summary

Role Summary – Commercial Quality enables the Commercial Business and Chief Marketing Office (CMO) to innovate and operate by providing consultancy, risk-based controls, and oversight to embed quality in user-centric, end-to-end business processes.

The CQ Manager is accountable for the flawless execution of CQ services to enable Pfizer’s local Commercial business to manage risk and ensure quality through partnerships and relationship management with a focused market perspective.

The CQ Manager is a subject-matter expert that enables Commercial colleagues to implement and execute commercial activities (e.g., Promotional Material ) embedding quality and risk mitigations whilst identifying emerging risks. They provide consultation, guidance, and direction on matters of promotional content review and approval inclusive of process, systems (GCMA, Adobe MLR), and efficiency. The CQ Manager drives a quality culture in accountable market(s), enabling commercial activities to be compliant and representing CQ in applicable local governance processes and oversight activities.

What You Will Achieve

You will be a key member of the Commercial Quality International Markets (CQIM) Team and will partner with colleagues and teams across Commercial and Medical, Country Business Partner to operationalize key Content Review and Approval services in Australia and New Zealand.

The role presents an excellent opportunity to gain Commercial Quality experience working with the ANZ Sales and Marketing teams to support the delivery of marketing campaigns and CMO and Global Commercial Excellence and Enablement (GCEE) initiatives.

The CQ Manager role will expose you to the review and approval side of content creation and you will be given the opportunity to represent the ANZ market on global initiatives, including the transition from GCMA platform to Adobe MLR. You will work with colleagues in your own market and also be part of the global CQ team.

How You Will Achieve It

Quality Consulting

• Act as single point of contact and subject-matter expert on commercial quality (specifically Review and Approval of Promotional Material ) for Commercial colleagues for their accountable markets
• Enable commercial customers to design and execute commercial activities embedding compliance and quality requirements through design, development, approval, execution, and close-out of in-scope commercial activities (e.g., promo material, programs, tools, local requirements where implemented)
• Serve as subject matter expert on compliant review and approval of Pfizer Content through Process / Procedure / Support Tools (e.g., GCMA system) and Content Policy local Addendum alignment.
• Provide reviews & approval workflow management (e.g., enhancing processes with reviewer / Medical and Marketing colleagues).
• Provide oversight and reporting of Content Review & Validation.
• Drive CMO initiatives at market(s) including assessment of Market Repository Requirements as part of Adobe deployment.

Market Oversight and Governance

Supporting the wider CQ function

Stakeholder Engagement

Minimum Requirements

Preferred Requirements

Work Location Assignment : Hybrid

Benefits

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DEI), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across : Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT+ colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.

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