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Risk and Quality Manager

Risk and Quality Manager

PwC New ZealandAuckland, Auckland, New Zealand
3 days ago
Job description

About PwC New Zealand

Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including AI - bringing your people-focussed skills and experience to deliver outcomes that matter.

Ngā Kōrero mō tēnei tūranga / About the role

We’re looking for an experienced Risk & Quality (R&Q) professional to join our Advisory team, based in Tāmaki Makaurau / Auckland. This role plays a vital part in supporting the firm’s independence, compliance, and quality objectives across Consulting, Deals, and Risk Services. You’ll work closely with local and global R&Q teams, as well as business stakeholders, to strengthen risk frameworks, provide technical guidance, and help embed a strong culture of quality and compliance across Advisory.

  • Act as a technical expert in Advisory R&Q policies and procedures, supporting Partners and staff in structured forums and on demand
  • Assess new business opportunities, risk profiles, and apply safeguards in line with global independence requirements
  • Advise on and support the Global Quality Engagement Programme, helping ensure consistent quality across engagements
  • Provide R&Q advice across Consulting, Deals, and Risk Services portfolios
  • Support transformation and large-scale technology programmes by advising on R&Q implications and controls
  • Manage and support the resolution of risk matters, disputes, and potential breaches with sound professional judgment
  • Stay across emerging services such as AI, Managed Services, and Data Management, and their implications for Advisory R&Q
  • Prepare high-quality executive and board reports, and deliver firm-wide R&Q training and communication materials
  • Contribute to implementing new network risk and compliance policies, working closely with LoS and global teams
  • Explore and apply GenAI solutions to enhance risk management and compliance processes

Ngā pūkenga kei a koe / Skills and experience

  • 5+ years’ experience in risk management, independence, or compliance within professional services
  • Proven technical knowledge of Advisory R&Q policies, contracting terms, and compliance frameworks
  • Strong communication and relationship skills - able to engage and advise Partners and staff confidently and with empathy; experience preparing reports, policies, and training materials to a high professional standard
  • Proficiency with Microsoft suite, web-based systems, and GenAI tools (e.g. ChatGPT)
  • Strong problem-solving, investigation, and root cause analysis skills
  • Experience managing multiple priorities and projects effectively
  • A university degree

    • Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

  • Growth - Global network; leadership development; AI tools and training; formal learning pathways
  • Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
  • Wellbeing - Life & income protection; Sonder / EAP / Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
  • Flexibility - Flexible working; supportive coaching culture
  • Time off - Purchase up to two extra weeks’ annual leave; two recognition days provided each year; annual summer shutdown period
  • Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave
  • Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

    • Management level

    Manager

    Job Description & Summary

    This role supports the firm’s independence, compliance, and quality across Advisory. You will work with local and global R&Q teams and stakeholders to strengthen risk frameworks and embed a culture of quality and compliance. In this role, you will be accountable for technical guidance, risk assessment, and ongoing improvements to R&Q processes.

    Qualifications & Requirements

  • 5+ years’ experience in risk management, independence, or compliance within professional services
  • Strong knowledge of Advisory R&Q policies, contracting terms, and compliance frameworks
  • Excellent communication and stakeholder engagement skills
  • Experience preparing reports, policies, and training materials
  • Proficiency with Microsoft tools and GenAI technologies
  • University degree

    • Available for Work Visa Sponsorship : Yes

    What are you waiting for? Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at

    Ngā whakautu ki o pātai / Your questions answered : Mana motuhake / Independence : Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

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