Accounts Receivable Officer

Office-based Accounts Receivable Officer position involves the daily collection of receivable debts and refunds.

Responsibilities include managing the collection of finances, resolving account queries, raising sales invoices, and issuing credit notes.

This role also handles all exception costs and manual invoicing for products categorized under 'other revenue'.

The Accounts Receivable Officer must meet company and individual goals aligned with the company's policies, procedures, and values.

ESSENTIAL DUTIES

Managing the full accounts receivable function, including collection and processing payments into the billing platform (Ezipay), and providing payment allocation reports to the Corporate Headquarters in Kansas (Epay).

Overseeing the end-to-end collection process, managing debtor disputes, applying for dispute tribunals, and processing civil enforcement.

Cash collection for both Epay and Ezipay debtors.

Processing general journal entries.

Conducting balance sheet reconciliations for Provisioning for Doubtful Debts and Debtors accounts.

Setting up and managing Direct Debit settlements, including processing failed Direct Debits and reporting.

Liaising with Bad Debt Collection agencies twice a week to monitor collection progress, aiming to minimize aging debts in the Doubtful Debt Provision.

Processing all related receivable banking journals daily.

Setting up Bank of America CashPro templates for payroll, refunds, and vendors.

Handling credit notes, refunds, and reimbursements, ensuring approvals are obtained from the Sales Team and Head of Accounting & Finance, and face value calculations are correct before processing.

Ensuring daily processing of manual invoices into EBO and Ezipay, including rebate invoicing, sub-lease rent, and electricity invoicing.

Building and maintaining close relationships with customers to ensure smooth account operations and timely payments.

Resolving internal and external queries regarding outstanding invoices and billing issues from retail and corporate accounts.

Providing account information to internal and external customers, including updating the monthly AR template for the US Finance Team.

Completing vendor forms for retailers (Ezipay / Epay) and Prezzy corporate customers.

Performing other duties, including special projects and reporting as assigned by the Finance Manager and the Company.

REQUIRED EXPERIENCE / QUALIFICATIONS

Previous experience in a global organization and / or in Electronic Payments, Financial Services, or related industries.

An accounting background, with a diploma and / or working towards an accounting degree.

Proven experience in accounts receivable or similar roles.

Track record of achievements in vendor invoice and payment management.

Fluent in English, both spoken and written.

Excellent communication and time management skills.

Proficiency in reconciliation skills (ATB vs ledger and ATB vs creditors statement).

Ability to reconcile complex accounts with high attention to detail.

Experience in reconciling multiple accounts and handling large data sets.

Advanced Excel skills.

Background in financial analysis and proactive problem-solving.

Self-motivated with the ability to work independently.

Benefits include a competitive remuneration package, annual incentive scheme (Tier 1 : 2.5%, Tier 2 : 3.5%, Tier 3 : 5%), staff purchase discounts, conference and training opportunities, and social events.

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