Department Manager

McDonald's New Zealand is a modern and progressive burger company serving over 1 million customers every week.

Macca's has over 170 restaurants across New Zealand, both licensee and company-owned, with a current workforce of over 10,000 employees.

Working for Macca's is more than just a job; it's a place where you can grow as an individual and as part of a fun team, build friendships, and support local communities.

We aim to have a positive impact in everything we do.

Whatever you want to get out of your career – with McDonald's, you can.

JOB DESCRIPTION

We are looking for enthusiastic Department Managers to join the team at McDonald's.

As a 24-hour business, we offer flexibility to suit your schedule.

Your keys to success :

Well-presented, friendly, and organized

Able to lead a team to achieve results

Adaptable to a fast-paced environment

Keen to deliver a high level of customer service

A great team player

Full working rights in New Zealand is required

Tasks & Responsibilities :

Lead one of our three restaurant departments : Customer Experience, People Performance, or Product Quality, and take responsibility for actions and results within these areas.

Deliver and manage outstanding Quality, Service, Cleanliness, profitability, and strong people practices during your shifts.

Supervise employees to ensure restaurant operations and procedures are followed.

Ensure compliance with safety and security standards to create a safe environment for employees and customers.

Take ownership of maintaining the highest food safety standards throughout the restaurant.

Actively seek customer feedback to ensure an exceptional customer experience.

Work within a team to deliver high-quality, fast service to our customers.

Perks of being part of our team :

Discounted Maccas (Yum!)

World-renowned training programs

Flexible work hours to fit your life and commitments

A diverse and inclusive workplace

A fun and welcoming environment

Qualifications :

Management experience in hospitality and retail is preferred.

Completion of McDonald's management training at a department level is advantageous.

Relevant courses include Developing the Leader in Me (DLM), formerly IDM or ASM, or specific department courses such as Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC).

A current first aid and fire training certificate is preferable.

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