Retail Sales Manager - Bloc Mt Eden

Overview

We are currently seeking an experienced Sales Manager to join our Città BLOC store.

Reporting to our GM Sales, this position is key in motivating and leading our close-knit team to deliver an exceptional customer experience.

If you are an energetic people leader with a passion for interiors and a drive to achieve sales goals, this is an exciting opportunity to further your career with a design-driven brand.

Responsibilities

Team Leadership : Inspire and motivate a team that shares a love for textiles, design, and furniture to achieve sales targets and meet KPIs.

Operations Management : Assist with the smooth day-to-day running of the store, including stock management, display setup, sales transactions, and general housekeeping.

Sales & Customer Experience : Deliver outstanding service that reflects Città's commitment to quality and personalised care.

Problem Solving & Stock Control : Oversee stock levels, ensure accurate reporting, and uphold best practices in inventory management.

Store Supervision : Lead and manage operations, ensuring the store runs seamlessly and customer needs are always met.

Qualifications

5+ years' experience in a retail environment, ideally with 2+ years in a sales management or supervisory capacity.

Prior exposure to the furniture, homeware, or high-end interior sector is an advantage.

Proven track record in achieving sales targets and driving team performance.

A natural people leader with strong communication skills and a can-do attitude.

Detail-oriented and methodical, with excellent problem-solving abilities and a keen eye for stock management.

A solid proficiency in Microsoft Office and retail management systems.

You are passionate about delivering exceptional customer service every time.

Team-based Commission Scheme : Share in the success of your store with performance-based incentives.

Generous Staff Discount : Enjoy access to our beautiful furniture and homeware for your own space.

Supportive Environment : Work alongside a friendly, talented team that fosters a culture of learning and growth.

Stability : Enjoy a permanent full-time, 5 days per week schedule.

This is a full-time role working Tuesday – Saturday, 40 hrs per week.

Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Manufacturing

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